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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 49396 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 49,393 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gaming Feels Next-Gen with This Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller was already amazing, but in Midnight Black? Absolute perfection. It looks sleek, feels premium, and somehow makes every gaming session 10x more immersive. The haptic feedback and adaptive triggers are game-changers—whether it's feeling the tension of a bowstring in Horizon Forbidden West or the gritty road in Gran Turismo 7, the detail is next level. The ergonomic grip is super comfortable for long sessions, and the built-in mic is a nice touch for quick chats. Battery life is solid, but I do wish it lasted a bit longer. Still, with fast USB-C charging, it's not a big deal. If you're looking for a second controller or an upgrade, this is the one to get. Pros: Stunning design, immersive haptics, adaptive triggers, comfy grip Cons: Battery life could be better Would I recommend it? 100% yes. Once you game with this, there’s no going back.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Midnight Black DualSense controller for a while now, and overall I’m really impressed with it. First off, the design looks amazing. The all-black finish gives it a much cleaner and more premium feel compared to the standard white controller. It also hides dirt and wear better, which is a nice bonus if you play a lot. Performance-wise, it’s exactly what you’d expect from a DualSense. The adaptive triggers and haptic feedback are still the standout features—they make games feel more immersive, especially in titles that really take advantage of them. The controller feels comfortable in hand even during long gaming sessions, and the build quality feels solid. Battery life is decent, though not perfect. I usually get several hours of playtime before needing to recharge, which is fine but could definitely be better. My only real downside is that, like other DualSense controllers, it can be a bit pricey, and long-term durability (like stick drift) is something to keep an eye on. Overall, if you’re looking for a sleek-looking controller with great features and solid performance, the Midnight Black DualSense is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid, reliable, and fun to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job and very well, I might add. I'm usually an Xbox kind of guy, I needed a controller that was Bluetooth capable for some PC games. My old Xbox elite controller (gen 1) isn't Bluetooth capable and had major stick drift. While this controller lacks customization and extra paddles, it makes up for it in being reliable, comfortable in my hands, and the blue color is absolutely beautiful and blends well with my all white/light blue set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not new item and repackaged ..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a previous return not a new controller package came open from bottom

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller . Nice grip and it works percent fine . And the color is beautiful I look forward everyday to play with my new controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is one of the most impressive upgrades in modern gaming hardware. The DualSense feels solid and comfortable in hand, with a slightly larger grip that makes long play sessions easier. What really sets it apart are the adaptive triggers and advanced haptic feedback, which add a new level of immersion. You can feel tension when pulling a bowstring or subtle vibrations that match in-game environments, making gameplay more realistic. The built-in speaker and microphone are convenient for quick chats without a headset. Battery life is decent, though heavy use of haptics can drain it faster than expected. The touchpad is responsive and useful in supported games. Overall, it’s a premium controller that meaningfully enhances the gaming experience and shows real innovation rather than just a small yearly refresh.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Feels Great and Looks Awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DualSense controller is one of the best I’ve used. The adaptive triggers and haptic feedback make games way more immersive, and it feels super comfortable to hold for long gaming sessions. The red color looks amazing in person, definitely stands out next to the console. Battery life is solid too, and it charges quickly with the USB-C cable. Highly recommend it if you want a reliable controller with a cool design.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Smooth, Stylish, and Super Responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller! The Galactic Purple color looks even better in person it’s vibrant, bold, and really stands out. The DualSense features are top notch the adaptive triggers and haptic feedback make every game feel more immersive. It connects easily to my PS5 and the battery life has been solid so far. Definitely worth it if you want both performance and style.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My honest review on the DualSense PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the DualSense PS5 controller from Best Buy, and I couldn't be happier with my decision. From the moment I unboxed it, I was impressed by its sleek design and comfortable grip. The adaptive triggers and haptic feedback technology truly elevate the gaming experience, immersing me in every moment of gameplay. The controller's built-in microphone and speaker add an extra layer of immersion, allowing for seamless communication with friends during online gaming sessions. The battery life is impressive, lasting for hours on end without needing a recharge. One of the standout features for me is the Create button, which makes it easy to capture and share epic gaming moments with just a press. Whether I'm exploring vast open worlds or engaging in intense multiplayer battles, the DualSense controller delivers precision and responsiveness that enhances every gaming session. Overall, I highly recommend the DualSense PS5 controller to any PlayStation 5 owner looking to take their gaming experience to the next level. With its innovative features and comfortable design, it's a must-have accessory for any serious gamer. I must say I was also impressed with the stress free online purchasing process and the timely delivery of the product by Best Buy, it is really commendable.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks great and feels very comfortable to use. The buttons are responsive, the battery life is good, and the camouflage design is unique. It works perfectly with my PS5 and I am very satisfied with the quality. I would definitely recommend this controller to other gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Stylish Power

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The Sony PlayStation 5 DualSense Wireless Controller in Gray Camouflage is a masterpiece for gamers who want style and performance in one package. The gray camouflage design is sleek and bold, standing out as a fresh take on the standard controller. It’s not just about looks—this controller delivers an incredible gaming experience. From the moment you pick it up, the ergonomic design feels perfectly balanced, and the textured grip enhances comfort during long gaming sessions. The haptic feedback and adaptive triggers truly immerse you in the gameplay, whether you’re exploring vast worlds or battling intense enemies. This controller doesn’t just meet expectations—it redefines them. If you’re looking to level up your gaming setup with a controller that’s both functional and stunning, this is the one to get. Highly recommended for every PS5 enthusiast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is a significant leap forward in gaming technology, enhancing the PlayStation experience with innovative features. Its ergonomic design fits comfortably in your hands, and the textured grips provide added stability during intense gameplay sessions. One of the standout features is the adaptive triggers, which offer varying resistance based on in-game actions. This adds a new layer of immersion, allowing you to feel the tension of drawing a bowstring or the impact of a race car’s acceleration. Coupled with the advanced haptic feedback, you can experience nuanced sensations, from the feel of raindrops to the rumble of an explosion. The built-in microphone and create button allow for easy sharing of gameplay, while the rechargeable battery ensures you stay connected without the hassle of changing batteries. Overall, the DualSense controller elevates gaming to a more immersive level, making it a must-have for PS5 owners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 camo controller is a great blend of style and performance. The camouflage design looks sharp and gives the controller a rugged, tactical vibe without being too flashy. It stands out nicely while still matching the PS5’s modern aesthetic. In terms of performance, it delivers exactly what you’d expect from a DualSense controller. The adaptive triggers add real depth to gameplay, especially in shooters and racing games, while the haptic feedback feels immersive and responsive. The controller is comfortable to hold for long gaming sessions, with solid grip and well-placed buttons. Battery life is decent, and the build quality feels durable and premium. The camo finish doesn’t feel cheap or slippery, and it holds up well with regular use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Upgrades your next gen gaming experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did something amazing here. They really went above and beyond with the design and functionality of this controller. Well worth the extra money to buy an extra. I’m in love with the L and R 2 buttons and I can’t wait to see how developers use this tech in the coming future of this console generation. Already with astros playroom, call of duty, and Spider-Man this controller offers such a unique and fun gaming experience that I just cannot describe here. You really must try this for yourself. The battery life is amazing even with the new haptic feedback and the pressure sensitive buttons. It feels great in the hands and is absolutely the best controller you will ever use.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 Dualsense good deal!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, sleek, works well. It was on sale for black friday. The best time to buy these is around the holidays for sure! Good sales.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Looks amazing!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This Chroma Teal DualSense is easily my favorite PS5 controller, and it’s the one I always get compliments on. The finish has this glossy, almost pearlescent shine that looks even better in person than in photos. It catches the light just enough to stand out without looking overly flashy, and the color sits right in that perfect sweet spot—bold, vibrant, and unique, but still clean and classy. In the hand, it feels every bit as good as it looks. The DualSense ergonomics are already excellent, but this version somehow feels a little more premium, like the coating gives it a smoother, more refined touch. The buttons have that satisfying Sony firmness, the triggers feel responsive, and the whole thing just has a nice balance—light enough for long sessions but solid enough to feel high-quality. What I love most is how fun it is to use across everything—PS5, PC, even mobile. It pairs quickly, works flawlessly, and looks fantastic sitting on a desk. If you like controllers that stand out without being loud, and you want something that feels as good as it looks, this one delivers.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller! The color is vibrant and the feel in your hands is premium. The adaptive triggers and haptic feedback make such a difference — especially when playing games like Spider-Man or Call of Duty. The battery life is decent, and it charges quickly with a USB-C cable. Definitely a must-have if you own a PS5, or even as a backup controller for multiplayer nights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller with next-gen features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 controller feels amazing to use. The haptic feedback and adaptive triggers really add to the gaming experience, making games feel more immersive. It’s comfortable for long sessions, responsive, and the battery life is solid. Definitely one of the best controllers I’ve used.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Color was cool! Connects to the ps5 flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Stylish and Responsive Controller for an Enhanced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 DualSense Wireless Controller in Cobalt Blue is both visually stunning and functionally impressive. The vibrant Cobalt Blue finish gives it a bold and unique appearance that stands out among other controllers. The haptic feedback and adaptive triggers are game-changing, delivering an immersive gaming experience by making every action feel tactile and responsive. The ergonomic design ensures comfort during long gaming sessions, and the button layout feels intuitive and precise. Battery life is solid, lasting multiple hours on a single charge, and it pairs seamlessly with the PS5 console. Overall, this controller is a perfect combination of aesthetics, innovation, and functionality—a must-have for gamers who want the best.

    I would recommend this to a friend