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Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 4.8 out of 5 stars with 45302 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 45,302 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Best Buy rewards program, and the sad part was Best Buy couldn’t find me on the rewards program so I didn’t get my rewards for buying the controllers but the controller works great

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    RED RED WINE....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing, firm grip and color stands out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, plays good, no problems paying... excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but can be better

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is a fantastic gaming accessory, offering immersive haptic feedback, adaptive triggers, and a built-in microphone. Its unique features enhance gameplay experiences. However, it's important to note that some users have reported stick drift issues including myself, which can be frustrating. Overall, the DualSense controller is a great choice, but potential buyers should be aware of this known issue.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    grandson

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Controller! Best Buy is awesome, love the feel,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice..............................................

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Original and cool design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is Original PS5 and a cool design, I loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color and control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and works perfect! It has a good grip and does not have any issues. Had it for 2 years and was able to get a new one from the warranty with no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play Station Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS5 Controller from Best Buy and couldn’t be happier! The purchase process was smooth, and delivery was fast. My kid absolutely loves it. It’s been a great addition to his controllers. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked amazing the camo really made it look sleek and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and worth price, the DualSense is an absolute joy to use – and we can’t wait to see how haptic feedback and adaptive triggers impact future PlayStation 5 games to come.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Got get the Purple

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Best Buy had the new color PS5 controllers in stock. Definitely what to expect from a company like Sony. Great quality upon feel and nice weight to grip ratio.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Dope remote control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son and he loves the color and feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me encanta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product is a product that would go back to compile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great build quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium build quality and weight feels nice in the hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but has some downsides

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 controller has its upsides with comfortability and easy learning with the buttons and sticks. However, downside is low battery life and stick drift

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, color does not rub away. Tend to stick drift after moderate/heavy use after 3-4 months

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool color. As always. A good controller from sony

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice color, works good, great open box price. good deal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came in a few days late but the condition was mint so no complaints being that i don’t plan on opening it. I havent had problems from my other controllers so i can expect the same quality.

    I would recommend this to a friend