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Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 4.8 out of 5 stars with 45369 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 45,369 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Always look forward to using a Sony product and these controllers are just as quality as everything else that they make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ergonomics perfected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels much nicer than the DualShock 4. It’s bigger, so it will also be a nice change for people with bigger hands. The textured back of the controller has nice implemented details for Sony fans. If you look close enough, it is composed of the face buttons. The shoulder buttons also protrude more than the DualShock 4. The triggers at stock have a very nice smooth pull with some resistance. It will be nice to see how some games utilize the adaptive triggers. The PS button is now the logo from PlayStation 1 instead of a circle which also works as a nice translation to P5 if you really want to get poetically crazy. The touchpad has a little more resistance because the way the surface is treated. Instead of a silky smooth matte surface like the DS4, this one seems like it’s just a matte surface without the silk. The face buttons all have a super nice soft, but tactile press.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good Controller, but open box beware.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purple color was exactly what I was looking for to match my set up. The delivery time was about what I expected around the Holidays, my only real complaint was that the controller may have been open-box, due to the packaging of the controller looking like it had been opened previously. No real complaints and the controller works as it should after about 50 hours of game play. so I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cool pattern

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same great controller that comes with your PS5 just in a cool pattern to help distinguish which controller is already charged. I got it on sale for Black Friday so I’m very pleased with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great and the mapping is easily done through the ps dashboard

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as you would expect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great. The buttons are function, the joysticks are smooth, and the triggers have good pressure. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, color is vibrant. all controls work as they should. easy to connect and pretty much what youd expect out of a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and my favorite color! The adaptive triggers are pretty nice in GT7

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    More clicky than normal

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having issues with this model. If you look up the model of any of the dual sense controllers, you can find out which revision you have (color is not always an indication). The one I purchased happens to be the newest version as of this writing. The issue I'm having is that about 40 percent of the time when I press the d-pad right button, it actually presses the up button. I wouldn't have an issue if it didn't happen so often. It has caused me to mess up quite a bit in various different games. This version does seem to have a more clicky feel to all of the face buttons compared to my previous controllers. I was hoping it just needed to be broken-in but it is still happening 2 weeks after purchasing it. I will probably exchange it soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that you feel the (practically) every move you do, it elevates the gaming experience to another level. Amazing design, feels so good to the touch, and it has sooo many features you will still fall in love over and over again after using it for a month

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Buying ps5 controller from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my wife to play the game with me and it works great and charges fast. And the color is very vibrant and nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller offers immersive adaptive triggers, realistic haptic feedback, and a comfortable grip, making it a must-have for PS5 owners. Battery life is shorter than ideal, but quick USB-C charging makes up for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huh?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be like the greatest controller of all time bro. Can I have that $400 gift card now?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, teenage proof

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable quality, teenage son throws controller around and it his still going strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the DualShock controller from the PS4, but even better! It’s super comfortable, have played on this for hours!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for over a year and it still works like a brand new controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controllers. Wish they lasted a little longer before the joysticks start causing drift in-game.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the feel of the color will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfection

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrant color and fresh feeling controller you just can’t go wrong with.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect controller for my daughter

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves he pink controller. Great color for my daughter.

    I would recommend this to a friend