Customer Ratings & Reviews

Great controller! I needed to swap out a controller of my beat-up controllers and this did the trick.

I'd give it 5 stars if it were just a review of Best Buy, but that's not what this review is for. I bought this controller to replace another that was about a year old and had terrible drift occurring to the point that games were unplayable. The controller out of the box was great, the first several games were great, but I can already tell that the left trigger button is loose and activating during gameplay when not actually engaged. The problem is in the manufacturing of the controllers themselves and is what it is from Sony and Playstation, you may want to consider a good third party controller if you're willing to spend the money. If you need a new controller and are comfortable with these like I am, just understand they don't last as long as they should for the money.

Great product. Before i always hated controller vibration but with the haptic feedback in the new ps5 remote it controls the vibration base on the action and id rather play with the vibration then without it just makes it feel right.

I bought these for a birthday gift and they love it! Great quality and works great!

I love ittt its the closet one ive seen to pink and i love it

Love the color combination and design. Though I wish the red was brighter than it currently is. The red part is darker than it appears in pictures.

Works great for an open box controller. Glad I saved the money.

Beautiful color for a controller. Still is working great!

Works great! Comfortable fit for my hands. Not too bulky.

Dual sense controller is still the best of the best. Only negatives I have is the fact they dont come with a darn usb-c cable anymore. Sony really has become a money hungry company since 2020. Other thing I dont like how super slow they’re being with more Dualsense controller colors. I understand they wanna stretch this thing out for the longest they can but bro can you just give us more options already? Just like how they not making a limited edition PS5 for GoW Ragnarok bundle compared to when they did for the 2018 GoW PS4 Pro bundle, cause it would defeat the purpose of them selling faceplates for $70. And thats another thing, why are controllers high as or more than a game? Its ridiculous nowadays

Working perfect since I bought it. I love the color

Bought this for my wife when I got the Playstation 5 and she absolutely loves it, truly a pink controller not like some weird off shade of pink.

Honestly, I loved this open-box controller from BestBuy. Basically new, with no blemishes/ marks, etc. The only thing I could ask for more was a longer return period/ more info on warranty, and ofc, only joking here, but it being free.

This Is a great controller to have with you to game with would recommend.

Got this as a gift, he still was using his original controller and this one is a great replacement. He loves the color, functions as necessary!

This remote has a great color on it and my son and daughter love it with how different it is.

Love the color! Was a present for my husband and he was super happy to get a black controller

I love the color of this controller, and it works great! My old one was having issues with the R2 button not working. Finally, I can play all my favorite games once again.

Highly recommend this Spider-Man controller. It feels great to play spider man 2. The controller feels better than the original white one.

Great controller. Battery last a long time playing a few hours every night,