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Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 4.8 out of 5 stars with 45382 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 45,382 reviews
  • Rated 5 out of 5 stars

    Best standard controller under 100 bucks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to play all the Sony games on PC. Yes, Sony decided to release their games on PC this gen and you no longer need a Playstation console to play Ghost of Tsushima or Horizon Forbidden West for example. The controller works like a charm and it has become my favorite controller to use on PC. Both the Series X controller and this are great but the haptic feedback here is best in class for sure.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfecr Controller

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about it. Its better than the first iteration of playstatuon controllers. Havent gotten stick drift yet.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Yup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected.. just overpriced as they always are...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel of this controller. It feels the same as the one before .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shouldn't be hard to get a controller. Sony needs to make more of these to be able to have for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of the controller , it really reflects the game ! If you love Spider-Man this is a must have !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My controller controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well 10out of 10 would recommend! I really enjoyed how convenient it was to purchase 

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best controller I have used in terms of comfort! However, like many controllers, stick drift happens (yes even on xbox controllers) They are however not built to last like the PS 4 controllers. Once they fall for whatever reason they are never the same. The PS4 controllers could sustain a few accidental falls given the height and angle etc. These feel like if they fall you're basically in for a replacement not too long after. The actual Bluetooth capabilities for this remote are great, I use it on PC every time I have a gaming session. The design is awesome, feels great in your hands, buttons feel great as I like the tactile feel. The sticks have been improved from the PS4 version and that is pretty nice in terms of slippage etc. Would recommend the insurance as you end up rebuying it every time you replace it. However you spend between 14-20 bucks each time rather than 70+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly a game-changer in every (Dual!)Sense!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple: the new DualSense is eons ahead of the old Sony staple—the DualShock. A complete overhaul of the PlayStation’s controller both inside and out. Truthfully, you have to see and feel it to believe. I didn’t understand the improvements the DualSense was heralding in when I was reading reviews while waiting for Nov 12th either, but it’s more incredible than I even imagined. I do believe some but obviously not all games will utilize this controller in some truly unique, imaginative, and immersion-deepening ways. The haptic feedback, trigger, microphone, and touchpad features are something all hardcore PlayStation fans should experience, and it’s honestly something that I hope is adopted by the video game industry at large (looking at you, Xbox, and your darn near $200 controller. Try yours out as soon as you get it and then get extras for friends and family. Happy holidays and I hope everyone trying to secure a ps5 gets one ASAP!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 spidey controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To e honest the best looking Spider-Man controller ever. Won’t even play with it just leaving it on display

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Color; Works Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loves the color of her new controller. She has been using it for at least a year now, and it works great with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, was nice to have a selection of colors to choose from...though it would be nicer if the playstation just came with 2 controllers to begin with.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excessive in price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. I wouldn’t say it’s worth the price though. $80 for a remote is excessive,

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice color!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt, Playstation has gone to another level with colors!! My daughter loved her new control!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my boyfriend's PS5 and he loves it. He said it took him a little bit to get use to it because he was use to the PS4 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiance accidently spilled water on my old one, extremely quick next day delivery got me back in the game.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I thought it was mine...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the pink controller as my own personal one and it has now become the most sought after one every time we play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual Sense Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shame that these game systems cost what they cost, and then they nickel and dime you for every accessory needed to enjoy them on a minimal level. This is towards Sony and less Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are good but have quality issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using PlayStation controllers for not only my PlayStation, but gaming PC as well. The only downside is that they are flimsy and don’t last long, which is why I had to purchase another one. Recommendation get the protection plan seriously lol

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pink is the best Color! c:

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it’s just a color difference with the other controllers, I personally like how this controller looks! (That could be because my favorite color is pink…) Wish it was a bit more on the lighter side of pink.

    I would recommend this to a friend