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Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 4.8 out of 5 stars with 44303 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 44,303 reviews
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Premium quality, perfect size, love my new controller and my new Ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and feels good. Well made and matches the covers perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best service in the business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is excellent, the employees are very knowledgeable and explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way bestbuy ships there prodoct and fast thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it will buy another price was gud to 10/10 for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feel amazing! Nicknamed it Sky lol. I wanted to get the purple but it’s not sold at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful and incredible control, my husband love the gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An awesome controller for Spider-Man fans!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller just looks great! What else needs to be said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need the red coat finish is so nice in person !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller when it is working. However, analog stick started to drift. Had to return it for a replacement with Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Much better than the cheaper knock offs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Controller 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever. I got a second one for gaming with my kids and friends :) The rumble and feedback is awesome on these. Pricey but I can see why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good no complain here. The controller lasts a very long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect timing & fast pickup! Customer service here is always superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 - DualSense Wireless Controller - Ga

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just what my son wanted it for Christmas!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Pairing was easy. Went and got a backup controller plus a charging stand also.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Preium controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been a fan of Sony controllers for awhile. But this one feels great it's hard to explain but it feels premium compared to my Xbox controller, the Xbox controller feels better in my hands i just love the offset joysticks. I recommend this controller especially with the sales that were going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even more beautiful in person. It works as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could always be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony PS5 controllers are better this time around than the PS4 controllers. They wear done very easily where the anologs meet the frame of the controller, caused by friction. The plastic in plastic isn't a smart idea. On the other hand. Best buy makes the experience very enjoyable , quick and easy. They are always polite and get you exactly what you need! It's the best customer service I ever get at any stores near me! I will never get my electronics from any other store besides Best buy! The geek squad are honestly my favorite peoplethere, as they know almost anything you need them to about electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing , I have no regret buying this at all

    I would recommend this to a friend