Customer Ratings & Reviews

Haptic Feedback That Feels Real The first time you experience haptic feedback on the DualSense, it’s honestly kind of mind-blowing. It’s not just random rumbling—it’s nuanced and precise. You can feel the difference between walking on metal, sand, or snow. It pulls you deeper into the world of the game in a way no other controller ever has. Adaptive Triggers That Respond to You This is where the DualSense really shines. The adaptive triggers (L2 and R2) can change resistance on the fly, depending on the in-game action. Drawing back a bowstring, slamming the brakes in a car, or firing a weapon—all feel distinct and responsive. It adds a layer of immersion that makes you feel the tension, literally. Built-In Mic and Speaker for Quick Access Need to jump into a party chat or send a voice message without grabbing a headset? The DualSense has you covered with a built-in microphone and speaker. It’s a small touch that adds a lot of convenience, especially in quick, casual sessions. Comfort and Design: A Big Step Up The DualSense feels amazing in your hands—slightly larger than the DualShock 4, with a more ergonomic grip and better button feedback. The textured back adds grip without feeling rough, and the layout is familiar yet refined. It’s solid, responsive, and built for long gaming sessions. Battery Life: Decent, But Not Perfect The one area that could use improvement is battery life. With all the haptics, adaptive triggers, and built-in tech, the battery can drain faster than expected, especially during intense play sessions. But it’s a fair trade-off for all the immersive features—and it charges fairly quickly via USB-C.

Works perfect, love the color and feel, its as good as a controller can get

Beautiful color controller, long battery life, and smooth.

The Sony DualSense Wireless Controller for PS5 works great and feels very comfortable to hold. The buttons are responsive and the controller feels solid and well made. I like the vibration and trigger features because they make games feel more realistic. The battery lasts a decent amount of time and it charges easily with a USB-C cable. Overall, it’s a great controller and makes playing on the PS5 even more enjoyable.

Works great! Easily bluetooths to the console and holds a good charge

From the color to the performance everything about this controller is great. The color is what caught my eye first but I’m so glad that I made this purchase. Battery life, performance, and the color makes it A-1.

The color is super cute, incredible the way it shifts colors! Very unique! Did not have issues pairing it to my ps5, works great and ergonomic.

[Employee of bestbuy] I bought this controller and it has good responsiveness as well as battery life. I was buying it to replace my 4 year old controller which had a button that was sticking and made it hard to play. The one I bought right out of the box was having the same problem. I returned it to Best Buy for a new one no problem. My new controller is great and works as intended!

My kids love the color. Plus I don’t mind it either. The battery life on these controllers is very good. They definitely feel better than the previous models

The PS5 DualSense controller is easily one of the best gaming controllers I’ve ever used. Its standout feature is the adaptive triggers — the resistance changes based on in-game actions, making things like drawing a bow or pulling a trigger feel much more realistic. The haptic feedback is incredibly immersive, letting you actually feel the texture of different surfaces or the rumble of an explosion in a way that’s far more detailed than older controllers.

We bought an extra PlayStation 5 DualSense Wireless Controller, and my daughter absolutely loves it. The design, comfort, and responsiveness are amazing. At this point it’s basically reserved just for her — no one else is allowed to use it! It works perfectly and has made our family gaming time even more fun. Definitely a great controller and a great addition to our PS5 setup

Thought it was more of a blue but still a really nice purple, works great and feels great

the controller color is nice, was a gift for my son and since he like sonic I got it and when I gave it to him he seen it as a sonic controller, works perfectly good matter in fact he likes this controller so much that stopped using his white and red controller for this one.

I recently purchased the ASUS ROG Zephyrus G16 from Best Buy, and I couldn’t be happier with my decision. The buying experience was smooth, with prompt delivery and secure packaging. The laptop itself is an absolute beast. It strikes the perfect balance between performance and portability. With its powerful Intel/AMD processor (depending on your config) and RTX graphics, it handles everything from AAA gaming to creative workloads like video editing and 3D rendering without breaking a sweat. What really stands out is the 16-inch QHD+ display—vibrant colors, sharp visuals, and a buttery-smooth refresh rate make it a dream for both gaming and productivity. The slim design and premium build give it a sophisticated edge, and it’s surprisingly lightweight for a gaming laptop. Thermals are well-managed, and the keyboard is comfortable for long sessions. Battery life is decent for what it packs under the hood. If you’re looking for a powerful, stylish, and well-rounded machine, the Zephyrus G16 is a top-tier choice. Hats off to Best Buy for great service and having it in stock at a competitive price!

Love the color! It seems to be very durable and has great haptic feedback.

This controller looks very nice and feels good as well. The real appeal is the haptic feedback you get which is very sensitive and nice to experience. If you really want to experience what this controller can do play Astros play room that shows of the capabilities of this controller. No lag buttons are responsive. I have had very bad luck with PS5 controller stick drifting. After 7 months this controller has yet to have any problems. I still play the same games so I think I have a good controller. Can't guarantee your purchase will be free of stick drift. The price for this controller is expensive I would only purchase if really need it or it's on sale for 50$. This controller usually goes on sale 2 or 3 times a year July or August, November black Friday and December Christmas. Just check and see I can't guarantee the sales dates. It works great so far thankfully

Only bought this to replace the original controller I received with my PS5. Did not want to spend $80 for a new controller but all troubleshooting measures to fix bad drift failed. Otherwise a good product.

The DualSense Wireless Controller is an excellent upgrade and feels premium right out of the box. The build quality is solid, the buttons are responsive, and the adaptive triggers and haptic feedback make a noticeable difference in gameplay, especially on PS5 titles. The Midnight Black color looks sleek and professional. I ordered it online and picked it up in store, and the process was fast and hassle-free. Everything was ready on time and well packaged. Overall, I’m very satisfied with both the controller’s performance and the purchasing experience. Highly recommended.

Bought this to use with my pc, chose this color as it looked very pretty on the box lol, very hard to see the color without it being dark in the room, otherwise it looks somewhat green. It paired very well with my pc!

The DualSense controller is hands down the best gaming controller I’ve ever used. The design feels sleek and modern, with the white finish giving it a premium look that matches perfectly with the PS5. Comfort-wise, it’s incredibly ergonomic—I can play for hours without hand fatigue. The real game-changer is the adaptive triggers and haptic feedback. They add so much immersion to gameplay, making every action—from pulling a bowstring to driving over different terrains—feel realistic and engaging. The built-in microphone and speaker are a convenient bonus, and the battery life is solid, especially considering all the advanced features packed into it. Overall, this controller elevates the gaming experience to a whole new level. If you own a PS5, the DualSense is absolutely essential. Sony really nailed it with this one!