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Customer Ratings & Reviews

$74.95

Customer reviews

Rating 4.8 out of 5 stars with 49405 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 49,399 reviews
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Revolutionary upgrade to a good controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good controller. A huge step up from the dualshock 4 controller for the ps4. The haptic feedback fells awesome in games that utilize it to its potential. The drawbacks of that is that it drains the battery a ridiculous amount. The biggest complaint is the same as with the last iteration of the controller; the stick drift. It baffles me why these companies have not solved this yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good excellent product The PS5 DualSense is one of the best controllers ever made for any console. Its standout features are the adaptive triggers and haptic feedback, which make games feel more immersive—like feeling tension when pulling a bowstring or different vibrations for surfaces like sand, rain, or metal. The controller is comfortable to hold for long hours, with a solid grip and balanced weight. The built-in microphone and speaker are handy for quick chats, and the touchpad is smoother and more responsive than the PS4’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation DualSense controller is hands down one of the best gaming peripherals I’ve ever used. Sony really stepped up their game with this one. From the moment you pick it up, the build quality feels premium — solid, yet lightweight, with a super comfortable grip that makes long gaming sessions easy on the hands. What really makes the DualSense stand out are the adaptive triggers and haptic feedback. They add a level of immersion I didn’t realize I was missing until I experienced it. Feeling the tension in the triggers when drawing a bow or the subtle difference in terrain through vibrations takes gameplay to another level, especially in PS5-optimized games like Returnal, Ratchet & Clank, and Spider-Man: Miles Morales. The battery life is decent (about 10–12 hours on a full charge depending on usage), and the USB-C charging is fast and convenient. The built-in mic and speaker are surprisingly clear and useful for casual chats or quick commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense feels incredibly comfortable in hand, with responsive buttons and precise analog sticks. The haptic feedback and adaptive triggers add a whole new level of immersion, making games feel more dynamic and engaging. Battery life is solid, and the build quality feels premium. Easily one of the best controllers I’ve ever used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Not Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dualsense 5 is overall comfortable to use, and connects efficiently to external devices (I’m primarily using on MacBook), but has worse joystick build quality than the dualsense 4 controller. The joy sticks have an almost “grinding plastic” feel despite being a brand new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice controller!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great holds a charge for a long time and is comfortable in hands and color is fabulous.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A Gamer's Delight: A Technical User Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Introduction: As a dedicated gamer, I recently had the opportunity to put the Sony PlayStation 5 controller through its paces, and I must say that it has exceeded my expectations. With its advanced features and ergonomic design, the PS5 controller delivers an immersive gaming experience that sets a new standard for console gaming peripherals. In this technical user review, I'll delve into the key aspects of the controller, highlighting its strengths and potential areas for improvement. Design and Ergonomics: The first thing that struck me about the PS5 controller was its sleek and futuristic design. Sony has taken a bold step by deviating from the classic DualShock design, and it pays off. The controller feels robust in hand, with an intuitive layout that allows for easy access to all buttons and triggers. The matte finish provides a comfortable grip, reducing the likelihood of slippage during intense gaming sessions. Additionally, the contours of the controller fit naturally in my hands, ensuring extended play without discomfort. Adaptive Triggers and Haptic Feedback: The standout feature of the PS5 controller is undoubtedly the adaptive triggers and haptic feedback system. These innovative technologies take immersion to the next level. The adaptive triggers offer resistance and tension that vary depending on the in-game context, such as drawing a bowstring or accelerating a vehicle. This enhanced feedback allows for a more realistic and engaging gameplay experience, making every action feel distinct and impactful. The haptic feedback system, combined with the adaptive triggers, further amplifies immersion by providing nuanced vibrations tailored to in-game events. Whether it's walking on different terrains, weather effects, or weapon impacts, the controller delivers precise and responsive haptic feedback, heightening the sense of being part of the virtual world. Built-in Microphone and Speaker: The PS5 controller comes equipped with a built-in microphone and speaker, allowing for seamless voice chat without the need for additional peripherals. The audio quality of the microphone is surprisingly clear, though not as robust as dedicated gaming headsets. The speaker also adds an extra dimension to gameplay by emitting in-game sounds, enhancing the overall experience. However, some users may prefer to use a headset for a more immersive and private audio experience. Battery Life: One area that may be considered a drawback is the battery life of the PS5 controller. While it is on par with its predecessors, the DualShock controllers, the implementation of advanced features like haptic feedback can be power-intensive. As a result, the controller's battery life may require more frequent charging, especially during extended gaming sessions. It would be beneficial for Sony to explore energy-efficient technologies to extend the battery life in future iterations. Compatibility and Connectivity: The PS5 controller is designed to work seamlessly with the PlayStation 5 console, but it also offers compatibility with the PlayStation 4, making it a versatile gaming peripheral. Connecting the controller to the console is effortless, whether via Bluetooth or USB-C cable. Additionally, the controller's low-latency wireless connection ensures a responsive gaming experience, crucial for competitive gaming. Conclusion: The Sony PlayStation 5 controller is a remarkable gaming peripheral that raises the bar for console gaming. Its cutting-edge features, including adaptive triggers and haptic feedback, deliver unparalleled immersion, making it an essential component of the PS5 gaming experience. The controller's ergonomic design and innovative technologies make it a joy to use, enhancing gameplay in ways that were previously unimaginable. While improvements could be made in battery life, the overall experience offered by the PS5 controller sets a new standard for the future of console gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of a kind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying this remote it ergonomically feels like a blessing in disguise. You can feel the power and difference from other remotes. The latency that doesn’t exist like most, you can definitely feel the haptic vibrations when using both triggers, the grip you get when using this remote as well. No sliding off your hands the feeling is very smooth whether your on console or PC I definitely recommend this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Galactic Purple DualSense controller recently, and I’m honestly obsessed with it. First off, the color is stunning in person — it has this rich, deep purple finish that pops without being too flashy. It stands out beautifully next to my other controllers and adds a little personality to my gaming setup. Performance-wise, it’s everything you’d expect from a DualSense. The adaptive triggers and haptic feedback make gameplay incredibly immersive, especially in titles like Astro’s Playroom, Spider-Man 2, and Horizon Forbidden West. The buttons and analog sticks feel smooth and responsive, and battery life has been solid so far. What I appreciate most is that the DualSense continues to feel comfortable even after long gaming sessions. The textured grips on the back give it a nice, secure hold without feeling rough. If you’re a PS5 owner looking to add a little style and pick up an extra controller, I highly recommend the Galactic Purple. It’s easily one of the best-looking controllers Sony has released, and it performs like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works perfectly. Love the color and finish on it. Would definitely recommend and buy again

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    product works great and color is amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the performance is great overall and the color looks great in person a long with the design that it has

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is pretty awesome! The design feels great in your hands, and the haptic feedback really adds a new level to gaming. The adaptive triggers are a game-changer, making everything from racing games to shooters feel more immersive. Plus, the battery life is solid, so you can play for hours without worrying about it dying on you. Overall, it's a fantastic upgrade from the previous generation!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great feel in hands

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is pretty awesome! The design feels great in your hands, and the haptic feedback really adds a new level to gaming. The adaptive triggers are a game-changer, making everything from racing games to shooters feel more immersive. Plus, the battery life is solid, so you can play for hours without worrying about it dying on you. Overall, it's a fantastic upgrade from the previous generation!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my hands on the Cosmic Red DualSense controller, and man, it's a beauty! Look and Feel: First off, the color is sick - it's this vibrant red that just pops. Pictures don't do it justice. It's got a slightly different texture than the standard white one, feels a bit more grippy which I dig. Performance: In terms of performance, it's classic DualSense - immersive haptic feedback, adaptive triggers that give you that real feel in games like Call of Duty and Spider-Man. The weight is just right, and the battery life seems on par with the original.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! The design is really nice and feels comfortable in my hands. The buttons respond quickly and it works perfectly with my console. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is really cool. It’s a bit brighter than pictured. It’s sleek and works great with my ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    And the Gaming doesn't stop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this last year as a Christmas gift for my son who also loves Fortnite. This controller has endure endless all nighters and works quite well. Had to send it in to Sony for a repair due to stick drift and its holding up during its second round of endless gaming all over again. Highly recommend Best Buy for their easy to use website, quick delivery and awesome service.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and better color. No issues and long lasting battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is great, works perfectly, fits well in hand

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 Controller works great. Especially when all of my other controllers have stick drift which isnt good for playing any pvp game. Plus the color is cool.

    I would recommend this to a friend