Customer Ratings & Reviews

Whatever you do, do NOT buy an open box controller. Ours was supposed to be in excellent condition, but came broken, with stick drift out of the box. No original packaging, dirty, scratched up, faded coloring and quite obviously used for months and months and then returned somehow before being resold to online suckers ( Us ). Online customer service was absolutely useless. They offered for us to drive to the nearest store to return the broken piece of crap, which is about 30 minutes away from us, or return it with the prepaid label they give you. We weren't given a prepaid label. Surprise surprise. All in all just a terrible experience. We wont be buying any open box items from here ever again. Totally disappointed. If you look at the picture's I attach here, you can see that it is dirty, faded on the lettering on the back and around the edges of the sticks, and scratched all over where the charger gets plugged in.

I love it, ergonomically and haptic feedback is waaay cooler than i imagined, glad i bought this.

I purchased this controller for my boyfriend and he absolutely loved the color, he was so excited for the new metallic red controller to come out. Purchasing with Best Buy is always a must. Great shipping and great service.

Very practical to use this joystick.if you have ps you need to buy 2 of them.otherwise you need to wait for charging

Excellent services and what i love of best buy the garantee is good in all electronics always buying in best buy

Was excited to get a Camo controller like I’d had with my older play stations, but not sure the quality is there. I’ve used it only since Xmas and already I’ve had a few weeks of sticking and binding… I’ve worn out dozens (literally) of PS4 controllers over the years, but I was surprised that this one is starting to give up the ghost after only six weeks of mostly just Apex. If I hadn’t gotten it from Best Buy, I would have guessed it to be an counterfeit one.

Excelente control very cool futures and comfortable price is little high.

Excelente control very cool futures and comfortable price is little high.

Great design and amazing functions one of my favorite to custom design.

Excellent quality, very functional and the battery charge lasts a lot

I love that blue color it’s match with my car lol.

Its beautiful. Got the color blue and next I'll get the purple one.

Amazing controller! The look, the feel the weight. This controller is definitely next level.

Got it to match the system! Love every bit of it!!

Great as always, great quality , looks very nice..

My son loves this controller! The cosmic red looks really good too in person.

best..........recomend..................buy........

Great color, great customer service, great warranty

Awesome new color for the ps5 controller! I hope they have the classic colors return as well!

Is easy to use and no so big and no so small is perfect