Customer Ratings & Reviews

I wanted to get a newer model (not one from 2021) because these have updated software and hardware. the triggers are no longer detachable like they used to be (which i like) and this resulted in less trigger flex and better overall stability. the friction rings don’t last super long though so if you care about that be sure to buy replacements. Also in the images i superglued legos to create trigger stops in case your wondering what those are. overall though very solid product.

Can’t go wrong with this controller. I believe PlayStation makes some of the best controllers no issues with drift. Awesome color options.

I love it bought 2 of them highly recommended looks great in person too

Easy to use. Smooth button feel. No lag. Charge lasts a long time. No cords in way.

My kids were happy that I got them this particular type of Ps5, they love it. And I also had a good customer service experience at BestBuy in Elkridge. I will surely recommend you get your ps5 at Best Buy

It was delivered very fast. Great quality and good price. Very good service from Best Buy.

Water for my son and he said he likes it a lot more than the original one that came with the PlayStation 5. It's easier to keep clean. It looks better and feels better when he's playing his games

Dual sense 5 is one of the best controllers I’ve ever used. Battery is good, rumble is amazing, really solid controller all around (plus it’s in red)

Ive had the controller for about a year now. The controller works great but my only issue, that doesnt effect functionality, is the right joystick is a bit stiff to start moving. The original one that came with the console has both joysticks smooth and this one has it smooth on the left and stiff on the right. It feels like it is stuck until you put enough pressure and it begins to move freely after an aubible click sound. Thought it would go away with use but it is still there.

Was listed as 'good condition'. Works and functions like new for almost 30$ cheaper than normal

Beautiful color and just one of the most innovative controllers out!

Good controller. Got it in black- nice buttons. It works

Had good battery charge level out of box. Color is nice.

Love the midnight black color. I would recommend everyone to get it.

excellent product! resistant, it has a great guarantee offered by Best Buy, the Customer Service staff is fast and very friendly! I recommend their products and service to the Best Buy Family 100%

Controller works great. I love the red color instead standard!

Best Controller PlayStation Has Made, Now With Some Awesome Colors!

Excellent customer service,walked out with a whole 3,000 credit line.Extremely happy

the best wireless controller ever invented, ease of play is the best

Every time I get a new PlayStation 5 controller I realize how worn out my last controller was. The insurance program Best Buy offers is the best thing ever. $20 to replace the controller anytime it becomes defective is worth it everytime