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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 49497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 49,497 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The best decision I made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black color on the controller looks amazing and sleek and was a must have the moment I saw it in store. I of course purchased warranty with it as well which was an amazing choice as geek squad was very helpful with the process would 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 5 out of 5 stars

    Best controller i got

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I'm not connecting it until the game comes out, but from the feel of it. It's amazing, the symbiotic tendons add texture to the experience of holding the controller, and I love it already, it goes beyond face value with Spider-Man and venom aesthetics.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking Sony PlayStation five dual sense remote controller definitely feels soft in your hands. Easy to play anna, Manuel I wanted to connect to five different things like my iPhone my computer and my video games on my Apple TV to play the arcade games. Definitely recommend this remote on Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best gaming controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. The dual sense controller is best most innovative controller to date.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good, pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big improvement from the last controller, absolutely love it. Just wish it wasn’t so expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the controllers are over priced and with warranty it was a little over $100 for one controller. But it's a need so they know you have to pay it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should bought as a back up controller to my white controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS 5 Wireless Console (Black)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation wireless console works perfectly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best replacement I've ever purchased compared to my previous one. If I need electronics, especially for PlayStation, I'll definitely shop at Best Buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller works well I love it so much will be buying the red controller soon

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony finally got the controller right!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels much more solid than the PS4 controller before it. The shape contours to the hand better and it seems to be very durable. Also, it’s hard to beat the cool blue color!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color I charged it and works perfectly the way it supposed but more smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS5 Controller Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller when working properly! The only issue is durability.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color of a controller! Looks way better in person!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Welcome to the Next Generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the biggest generational leap from the Dual Shock 4. Sony's latest iteration of controllers Dualsense is the next generation of controllers. We get the DualSense which is bigger and better, with the haptic triggers being a game-changer that most developers will hopefully utilize. The Cosmic red is a sleek-looking controller that solves the dirty prone white controller. It's Dualsense, and it just works!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, it works great and is a cool color!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a game for my kid and oh my God he loves it. I can’t get him off of it when he gets home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with the dual sense

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, beautiful color battery life is astonishing, survives hours of gaming without a sweat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy costumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very knowledgeable and very polite was in and out of store very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 RED CONTROLLER

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 knocked it out the ballpark with this controller good grip nice color and easy to connect

    I would recommend this to a friend