Customer Ratings & Reviews

Item was never delivered and was never notified through their carrier Roadie. Tried to do store pick up close by and they were not able to do it and support was poor.

Bought this bc the black controller I got from PS direct had stick drift right out the box, turns out this one did as well. Meaning the majority of black PS5 controllers, 2/2 in my experience, are just bad. Recommend a newer gen.

Purple is the only one that I can think we can get my other players in the same way that would have to see if they are in a good place

Controller was great but would suddenly just disconnect from pc, waiting to see if stability improves.

Should have gotten the protection plan, almost a year Later and the left stick pulls to the left constantly making game play impossible. This has happened to both of our controllers

Very happy with product was lucky got it for a really good price at Bestbuy having fun playing PlayStation with friends and families.

Thank God for Best Buys protection plans.... have had to replace every single one. They have a tendency to "drift" (according to my kids). The touchpads can be wonky. For something that is so easily dropped and most often used by kids they should make them a little better. Especially for the price.

Returned it due to right thumbstick not registering movement consistently straight out of the box.

Not even two months and my left thumbstick started drifting.

Nice controller. Except previous one broke less than a year old. Added warranty this time

Its good but it is the exact same one thats in the box. All the colors are the same its all prefrence. It doesnt come with a charger

Sorry Playstation but I have owned every system and this launch has been horrible. Dont even have my system but I pulled this out of the box just to touch it and daydream before my actual PS5 arrives at BB and the controller has a sticky X button from the factory. Not good. Hope this isn't wide spread.

Major drift in the left analog stick on pretty minimum use for gameplay. I also bought another regular White controller. That one completely died while charging. It died mid charge and won't turn back on. Both had a lifespan of less than 6 months on casual gameplay. And now playstation has increased the price on the controllers. It makes local multiplayer such an expensive hobby. How can Sony increase the price of a product with such minimal quality put into it.

Hoping that the quality I have come to expect from Best Buy continues. This was purchased for my son in law as a Christmas gift.

Good product but drift issue something to look for. Ready to get it replaced every now n then!

Had drifting issues after the 15 days so I couldn’t return it.

I got the purple controller for Christmas in 2022. By the time Christmas of 2023 came, the controller was unusable. The stick drift was horrendous.

Hardely over a year later and it has stick drift!!

Bought this to match the black plates on my PS5. The controller I picked up was the updated version that addresses drift issues.

Having a common stick drift problem with so resolve.