Customer Ratings & Reviews

SUCH a cool color and way more comfortable to hold compared to the ps4 controllers also the battery life is SOOO much better and longer lasting less charge time too

I love the color and textured feel. Can’t wait until they have the matching plates for the PS5 Slim

Banger Item came in smooth loved the joy sticks and loved how iit just felt so crisp packaging was crazy good too

The analog sticks have improved in quality with the revision of hardware in this controller. But, time will tell as usually stick drift, and unwanted input comes after a prolonged time of use. The good news is most of the time a good cleaning will fix it. I got a solid year with everyday use out of the one that came with my PS5. Luckily I discovered they will warranty any under 1 year old! I sent my first one in, got it back fairly quick. The deal Best Buy had going I picked up 2.

Good quality , will last a long time if taken care of. Long lasting battery if you keep it plugged up when not playing.

Best Buy gave me a $10 reward just for being a customer and they actually let me combine it with the sale price so I paid around $50 for a new PS5 controller that is usually $80 everwhere else. I am very happy to be a Best Buy customer ! Thank you very much Best Buy !

Great controller, couldn’t imagine playing video games without a controller.

A true evolution of PlayStation controllers! The DualSense not only feels incredible in your hands, it completely changes the way you play.

Great product and it was very cheap o would recommend all of my friends to shop at best buy

Works fine. Good customer service and item is as described.

Would have been 5 stars if not for this valid compIaint. I bought this to use with DS4 on my PC. But…why in the world is SONY SO DENSE not to add, “NO CHARGE CABLE INCLUDED” in nice BIG letters, just like that, on the box….anywhere, seriously, it’s nowhere, missing in action, out to lunch, sorry we’re closed, on vacation for the next three weeks, see you soooooooooooon. Brilliant idea, SONY! By the way, @M@Z0N has the brand in the picture, 3 sets/6ft and they have a heavy duty extra hardened usb-c that is an upgraded 3D aluminum connector and exclusive laser welding technology, which can ensure the metal part won't break and it has a braided wire to boot. I’m sure better than what SONY could have provided anyway. The controller works flawlessly, glad I paid $49.99 to make up the difference of having to buy more cables.

Great Color Works Perfectly Fine. It was always good brand new honestly

Everything works well and it wasn’t too expensive.

Looks just as good as the picture, just a little darker maybe. was going to get one of the $200 boys and saw this and had to have it.

Great Controller, I love these new colors, good Value and the Battery lasts through game sessions

I bought my son this controller along with the Spider-Man 2 console covers when they first released. They complement each other very well. He loves it! It’s been nearly 1 year and 3 months since purchase, and the controller just started developing a bit stick drift.

Premium product's quality, great sensibility for the analog sticks and triggers as you would expect. If you want to get the most out of this controller on PC, I recommend to use DualSense X, a Steam app which lets you take advantage of almost all of this controller capabilities like, custom RGB lights, PC media control and more with button shortcuts and even XInput and DualShock 4 emulation. The only downside is the lack of official support on PC. By the time being, you still can't use the controller's mic and speaker while connected via bluetooth

Hello, the quality control seems very good to me. I have been using your product for 4 years and I have not had any problems. I recommend it.

Works great. Love the color and holds charge. Doesnt come with a charger, but thats not a problem because those are cheap.

Best controllers out there, nothing really comes close to the DualSense. I used to love the PS3 and PS4 controllers, but the DualSense surpassed the DualShock. They’re so comfortable with an amazing texture and shape. It says a lot that all fighting game players use this controller, and most FPS players also use it. It is the new standard with good reason.