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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 46565 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 46,565 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Dope !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color quality is amazing ! Definitely liking this camo style better than the camo from the ps4 version.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best color always is black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the perfect color for classy gamers. Besides it helps to differentiate between the white control

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Feel, Overall performance

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ 5/5 — Great Controller… Just Not Rage-P

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It’s the PS5 DualSense controller—we all know the quality, comfort, and amazing haptic feedback this thing delivers. I picked up the black version from Best Buy, and as always, the service, reliability, and peace of mind with their warranty are top-notch. Now… real talk. I was playing, things got heated, I lost, and let’s just say my old controller took flight. Unfortunately, it didn’t survive the landing. So yeah—I had to get a replacement. If you’re in need of a second controller (or, like me, destroyed yours in a fit of gamer rage), this is the one to get. It feels great in your hands, the triggers are super responsive, the battery lasts a good amount of time, and it just looks sleek in black. Just remember—while it’s built tough, it’s not “rage-proof.” 10/10 would buy again (and probably will… if I lose again).

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What and awesome color they came out with. I have to say this one in my opinion the best color so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but a good deal when it's on sale. Works great for PC desktop control on my HTPC.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is really nice! So far no problems yet. Man I wish they had this color for the PS5 too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a gread deal on this on sale at $50. Love the black design over the white one.matches my pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works perfectly and it looks great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it AND it works perfectly. She says the color is, "the right color of pink!"

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best console in the world is PlayStation 5 and these are the best controllers in the world

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great and looks great. No issues with it at all, very happy. Love the purple.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color option i bought this ps5 controller to replace the one thet comes with the system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when thier good but after some use becomes easily damaged to quickly very flimsy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the color. The color looks way better than what it shows on the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy from Best Buy that mean an original product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 4 out of 5 stars

    Solid controller, but not perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this PS5 controller for a few weeks now, and overall I’m pretty impressed. The design feels really premium compared to older PlayStation controllers, and it fits comfortably in my hands even during longer gaming sessions. The adaptive triggers and haptic feedback are definitely the standout features—they add a lot more immersion, especially in games that actually use them well. Battery life is decent, but not amazing. I usually get around 6–8 hours before needing to recharge, which isn’t terrible but could be better. Charging is quick enough with USB-C though, so it’s not a huge issue. One downside is that the controller can feel a bit heavier than previous versions, and I’ve noticed the triggers can be a little stiff depending on the game. Also, like a lot of people have mentioned, I do worry about potential stick drift down the line, although I haven’t experienced it yet. Overall, it’s a big step up from the PS4 controller and worth the upgrade if you have a PS5. Just keep expectations realistic—it’s great, but not flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as it should. No issues at all. Charges fast and holds the charge very well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very hood controller!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the design! This color pattern is a great addition to my collection.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable on the hands, she very smooth gameplay! Great upgrade from the Dualshock 4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but 1 issue

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote but keep having issues with the joystick plastic slowly getting ruined

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product loved how the black looked on the controller and works as it should

    I would recommend this to a friend