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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 46565 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 46,565 reviews
  • Rated 3 out of 5 stars

    “Excellent” used loosely…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, I guess I got a small discount but if this is Beat Buy’s idea of “excellent” open box condition I’d hate to see a lower tier…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PS5 DualSense Wireless Controller - White

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony PS5 DualSense Wireless Controller in White works as described. It is the identical version that comes with the PS5 console and has great built-in features.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of controllers were in stock and had many color ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first playstation I own, and my decision was based on this controller, it feels great overall-response time, vibation, sounds, motion. Top controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Ps5 second controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camo look. I Will get the dual charger later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and high quality as always. Thanks to sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this replacement controller as my original has the analog drift issue. The purple really stands out so I can tell the difference from the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic PlayStation 5 controller does what it's supposed to do nothing more nothing less just a different color don't even know why you need to write a review.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left analog stick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote worked fine for about 3 months and that was it. I used it a decent amount no crazy accidents or anything and the left analog stick started acting very weird. It made me stop playing my PS5 for awhile solely because of how unreliable it was. When i asked if i should pay to get it fixed, they recommended buying an entire new one. A year later im dusting off the PS5 and bought a new controller that is supposed to be updated and with a warranty just to be safe. The white controller that came with my PS5 did the same thing as well in the same amount of time. So annoying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller as usual . Feels a bit larger than the ps4 controller and the color is cute. Bought on black friday so it was $50 rather than $75.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PlayStation 5 remote controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PlayStation controller have been broken can get a new controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for a couple of months and then they quit charging

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t Hold Charge for Long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but doesn’t hold charge for too long. Constantly needs to be charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    49.99 & BB points

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a oem Sony camo controller. Tried to get my dad a ps4 and none around (59.99+) Bought for my wife to give me for Christmas.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    3 month controller :(

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. It's April 1st and the stick drift is so bad it's unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item not as described

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incorrect item condition status. Controller was a different finish suggesting it was pulled from a system combo and returned to Best Buy, rather than a returned loose sold controller. Also the headset connection port was cracked, which I would consider fair used condition, not excellent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the collor. And of course this is the best controler ever created. Love the trigger adaptation in every single game.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Defectice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective, the controller has stick drift to the left side

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Next-Level Gaming Experience with the PS5 DualSens

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up a PlayStation 5 controller and couldn’t be happier with the experience. The DualSense controller feels incredibly well built and comfortable in your hands, even during long gaming sessions. The textured grip and balanced weight make it feel premium compared to previous controllers. What really stands out are the adaptive triggers and haptic feedback. They add a whole new level of immersion to gaming—whether you're pulling back a bow, accelerating in a racing game, or feeling different surfaces while moving through a world, the controller actually lets you feel what's happening in the game. The battery life has been solid for me, and the USB-C charging is quick and convenient. The built-in microphone and speaker are also nice touches that make communication easy without always needing a headset. Overall, this is easily one of the best controllers Sony has ever made. If you own a PS5, the DualSense is a huge part of what makes the system feel next-gen. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plastic housing is defective, does not fit correct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a backup controller so I haven't used it after purchasing. I finally decided to use and noticed that the dark plastic corner of the left side of the controller was loose. It seems that there are two tabs that need to lock into notches in the connecting plastic housing, but there is only one notch. The corner sticks out and can easily be pulled off from the controller. What's worse is that it digs into your hand when you are using it. Not happy at all about this, especially after paying extra for this camo skin. I wish I noticed it sooner or I would have returned it immediately.

    No, I would not recommend this to a friend