Customer Ratings & Reviews

The Sony PlayStation 5 controller, also known as the DualSense controller, is a revolutionary piece of gaming hardware that has significantly enhanced my gaming experience. The controller’s ergonomic design fits comfortably in my hands, allowing for extended gaming sessions without any discomfort. One of the standout features of the PS5 controller is its adaptive triggers. They add a whole new level of immersion by providing tactile feedback that accurately simulates various in-game actions. Whether it’s drawing a bowstring or revving a car engine, the triggers adapt to deliver a realistic and immersive experience. The built-in microphone and speaker are excellent additions, allowing for quick and easy in-game chats. The Create button is a welcome upgrade from the previous Share button, offering more ways to capture and share my favorite gaming moments. The haptic feedback technology in the DualSense controller is truly next-level. It provides nuanced vibrations that vary with the on-screen action, making the gaming experience more engaging and immersive. The battery life is also commendable, lasting for long gaming sessions without needing a recharge. The controller also supports USB-C charging, which is a great modern touch. In conclusion, the Sony PlayStation 5 controller is a game-changer. It’s not just a controller, but a gateway to a more immersive and interactive gaming experience. I would highly recommend it to any gaming enthusiast out there. It’s truly a testament to Sony’s commitment to innovation and enhancing the gaming experience.

Works great straight out of the box, Love the color and feel, response very quick to the touch.

No issue with the controller! Very comfortable to hold. Lasts pretty well good on battery life. Will purchase more

I bought a PS5 DualSense controller from Best Buy, and it totally changed my gaming experience. The haptic feedback and adaptive triggers make every game feel more real — it’s like you’re actually in the action. The design is super comfortable, and the battery life is solid. Best Buy made the whole process easy and smooth. The staff was helpful, answered my questions, and the product arrived fast and in perfect condition. Highly recommend both the controller and shopping at Best Buy — unbeatable combo for any gamer!

Works great! I bought this while on sale to replace an old one that had stick drift. I purchased the warranty so that if I have any issues down the line, I can just bring it in and have it replaced at no extra cost. I love shopping at Best Buy!

Work perfectly, definitely will be back to get different colors I never knew that ps5 made so many different colors. Side note* The manger needs to relax let me shop and think not crowd me I get that you guys have a best buy card we can apply for but pressuring me to buy and save is not the way to go! You bring those promotions up at check out not on the sales floor. Rookie move, I expect a sales person to make this mistake not a Manager.

Product is great the color and performance was everything I was looking for.

Feels good on the hands like a normal controller but tue color is the best part.

Favorite control color ! And thankfully they had it in stock ! Came in good condition, and works good

The pa5 controllers are always good controllers and they come in multiple nice color ways

Got this controller for a christmas gift with a PS5, works great. Holds charge. No issues

Cool color. Worksas it should. Ps5 controllers have a good feel to them

The design and color is really great it’s everything I was looking for.

Love the the black color of this controller. Looks awesome and performs as it should. Picked it up at a nice price. Replaced a couple controllers that started having button issues, so hopefully this holds up for the long haul.

Works amazing and is a very nice pattern on the remote

My favorite color is purple so it was only right that i got the controller, it looks very nice and it plays well

This product is excellent love the color able to play all my games with it. I’m enjoying every bit of it.

Great color, nice feel, good grip, no stick drift. Does everything a controller should. Only complaint is that it should be priced the same as the black and white PS5 controllers.

The DualSense’s new simple and sleek ergonomic design, improved touchpad, adaptive triggers and enhanced haptic feedback really make this controller wonderful to use for next-gen games. Sony has crafted an incredibly comfortable and snug controller to hold. Having a slightly wider size than the DualShock 4, the DualSense provides a better slip-free grip and can easily accommodate those with larger hands. The new built in microphone is actually decent and provides clear audio output for in-game party chats and can be used for everyday gaming without the need to purchase a headset although a headset would undoubtedly provide better audio clarity if needed. There is a small rectangular button beneath the speaker which allows the microphone to be easily muted as well as the speaker audio if required. I found the speaker’s audio quality to be sufficient for its usually limited uses within games. Probably the best feature of the controller is its adaptive triggers which are able to replicate senses such as the resistance from pulling a bow string or muscle tension from climbing rocks. Haptic feedback has improved as well which quickly adapts to different gaming environments. I really look forward to seeing game developers utilise these DualSense features in their upcoming games. Sony has gone for a simplistic yet captivating overall design for the DualSense. The PS button has a shiny metallic finish and allows quick access to home screen, game progress, power options, friends list, downloads and more customisable options. The ‘Share’ button from DualShock 4 has been renamed to a ‘Create’ button which essentially provides similar features to quickly share gaming footage, edit video clips, share screenshots, trophy achievements and start broadcasting. Also, the ‘Options’ button from DualShock 4 has now become the ‘Menu’ button and allows for easy access to a game or app’s setting options. The colour changing lightbar around the touchpad is quite sleek and subtle which complements the controller and the PS5’s design. It isn’t distracting to look at and displays the number of controllers connected to the PS5, in-game status, and the controller’s charging status. The touchpad itself has a very smooth surface and beautifully completes the controller’s aesthetic and has multiple game specific uses. I found the button keys to be responsive and they aren’t hard to press thus allowing easy play. The L3 and R3 keys have a ridged rubber grip on their circumference allowing for better grip and control; however I expect the rubber to degrade over a couple of years due to its quality thus I would recommend putting key grips for protection in the long run. The peripherals of the controller are the headphone jack at the bottom end to connect headphones and the USB-C input at the top end for charging the controller. During my time playing, a full charge lasted about 10 hours of continuous intensive use while up to 13 hours of casual or light use depending on the games being played. Overall I believe Sony has done an excellent job developing the DualSense controller. It is truly an impressive controller that feels and performs amazingly. The controller fits its name as it really does immerse the user in its sensory feedback which greatly defines its performance.

Works great! The purple looks extremely good and came packaged safe.