Customer Ratings & Reviews

You know you need this black ps5 controller in your life need the red one next

Very good, I like this color, it makes me get excited while playing

Needed another controller for my PS5 so I ended up getting the black one. I loved the PS5 controller so I still love this one

Excellent!!! This controller is awesome. Bigger more control and all that jazz.

Awesome color and quality. Great additional to the other controllers

Works amazingly! Great service when doing drive up pickup.

very good and like the color and very easy to set up

What else is to say but nothing but a great all around controller.

I ordered an excellent condition open box controller. According to the website that means new condition, in the original box, and everything included. I did not receive that! I received a loose controller in a shipping box. I asked my son and he didn't care about the box and owners manual as long as the control worked well. It did not! Right away he noticed stick drift. I told him to play with it for a while and it might clear up...nope! So I contacted customer service. They ordered a replacement for me free of charge and I was to mail the faulty one back. When I went to print the label to return I saw an email stating the order had been cancelled. Upon reading the email it stated it was cancelled because there was none in stock. (Why was he able to place the order then?) I again contacted customer service. I got the run around and poor English from the rep and her supervisor. The supervisor promised if I placed a new order of the exact item and color that they would do a price adjustment to reflect what I originally paid. She also told me I had already been issued a refund for the original order. But the whole time I'm being told the replacement was cancelled because there weren't any in stock currently. So how am I supposed to order a product that they're saying is unavailable? I again ask for a supervisor. He proceeds to tell me that they cannot give the price adjustment or do anything for me except advise me to return or bring to a store. I'm 150 miles from the nearest Best Buy. Just ridiculous! If they would have sent me the correct item to begin with this all could have been avoided. I wasted 3 hours conversing with customer service about this and got nothing but the run around and false promises. I have never had worse customer service! I expected more of Best Buy!! Run the other way and don't look back!!

I loved the Dualshock 4 but man this feels great in my hands. I dare say better then the DS4

It's what I needed. Now I can play fifa with my cousins and win.

Definitely one of the best controller Sony has, but it does get dirty quick.

It works like it supposed to. Minimum 50 characters. Offer valid for limited time only. My hotdog has a first name.

Color is amazing. Worked immediately did not have any issues connecting

Great controller, good addition to my collection m

Bought it for my wife. The bloody color makes her better in MortalKombat.

Amazing looking control feels great cant wait to use it and play ps% is going to be amazing.

Great feel of the new controller...bought for pc use and love it!!

The best controller ever made. Built in mic and rechargeable. Great grip and nicely design

Best color way IMO Color really pops in person Gotta get the black one next