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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 46571 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 46,571 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the DualSense!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd DualSense to have one for my wife, myself (red) & my son (packed in white). Sony's controllers have all felt more natural to me than Microsoft's (altho, I still use those for XB1 & PC/VR gaming,) but there's little doubt that the DualSense has outright set the standard of offical controllers this gen. Strong, sturdy, touch pad, and of course, the amazing haptic feedback (altho, it really needs to be used more by devs. When it IS used, it just adds immersion to a game). Do wish the purple here was ever so slightly brighter, but still another gorgeous color to add for our family's controller bank. Other than that, not much to say except I'm writing this review because of a reminder from Best Buy that I'd be entered for a $400 gift card drawing! LOL.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Cobalt Blue PS5 Dualsense Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in excellent condition, no damage upon arrival. Awesome color, awesome controller. Goes well with the classic PlayStation blue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Excellent grip and longer battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controllers on the Market!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a PS loyalist for a long time and these controllers are the best! No stick drift as of today even though I have dropped this multiple times. Battery life is good for long play sessions. I actually ended up using this over my Xbox controller for my PC.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical PS5 controller. Necessary & good buy. Joystick is stiff in certain games and doesn't rotate camera in certain games. However, maybe it's just Sony and has nothing to do with BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Slightly overpriced but great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite controllers of all time and the black is super sleek and clean. I think 75 dollars for a controller is a bit ridiculous but if you can get it on a sale I highly recommend. Works great on PC, PS5, and mobile!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Exactly like it should be!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, super cool light blue color. Handles well.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Nice controller!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy handling and a sleek design. Love the color of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Standard option will get you by.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is supposed to. Wish the battery lasted longer but improvement from the ps4 controllers for sure. Same typical issue with toggle drift.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what was wanted - color is fantastic & product works as should

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best controller I’ve ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haptic feed back and the new triggers are a game changer. Hands down the best controller I’ve used. Don’t drop them though because they will develop stick drift easily. This particular controller I bought has been plagued with that problem already so be careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Products are Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't much more to say, Sony delivers great products. This was another gift for my son. The controller has a great response, no stick dift and battery lasts pretty long for long sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hight quality controller. Easy to use. Love the blue color. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    A PS5 must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and love the color. Only suggest analog protectors for the serious gamers

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Bold purple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for myself because I love the color. No problems with it and been using it for a year.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill be honest i got them for the color but a good quanlity controller

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PlayStation ps5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good controller actually gets you going and has a slight vibe with it because of the ambient light the controller has with all black design, makes you feel, fancy.. rather then the boring white n black colorway.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    GAME ON

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels nice works great. Love the color responsive and GAME ON

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual sense controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a lot of controllers over the years, but the PS5 DualSense is on a different level. From the moment I picked it up, it felt premium - solid build quality, super comfortable grip, and just the right amount of weight. The adaptive triggers and haptic feedback are honestly game-changing. They make every action feel more immersive, whether it's pulling back a bowstring, firing a weapon, or driving over different terrain.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it’s just as good if not better than my original was a few years old. It’s worth it to buy namebrand when it comes to it on this topic..

    I would recommend this to a friend