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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 46580 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 46,580 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Trade in your old controller for credit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trade in two controllers got a new one I think the originals are the best they last the longest , and they're pretty tough

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Brand new

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color set and better feeling while playing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Good controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The pink is so cute. Works great and very comfortable when playing for a while

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best color and great product. Would recommend again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors and the feel. Its easy to use and charges fast.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant ever go wrong with the slick white control. Works great, looks great. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color looks great and the controller works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Christmas Gift Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a Christmas gift for my grandson and he loves it. In his favorite color, works well and he's been enjoying endless gaming time using it. Best By website was easy to navigate and the order was shipped and received quickly, right in time for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All black never goes wrong. Batteries last long. Controller holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    Colorway

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good colorway. Controller can last longer before drifting but designs are elite

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves this controller the color is beautiful and feels great when I play

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Durable and comfortable. Best Buy is reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To preface, I own multiple consoles: a Gamecube, a Wii, a PS2, an Xbox 360, a PS4, and an Xbox One. These days, I'm a PC gamer, but (more often than not) I find myself using Steam Link with my Apple TV so that I can stay in the living room with my wife, since she likes to watch me game and it means I don't have to be set up in a room away from her for hours at a time. This thing is PERFECT for that, as it has Bluetooth capability out of the box, and it appears to be strong enough that I've never had any connectivity issues (except with the Steam Deck, but that's more of a Deck issue I think). But this controller gets better than just that: similar to Nintendo's Joycons, this controller has a VERY nice haptic feedback setup, allowing for "textured" vibration and feedback that typical rumble motors can't quite achieve. It also features Sony's proprietary "adaptive triggers," which are AMAZING when implemented well. Unfortunately, both haptics and adaptive triggers are only supported by a handful of games, and (usually) only when plugged in with a cable directly to the PC, but when it works, it completely changes the feel of gaming with a gamepad. Finally, while I HATED the PS4's controller for its cheap plastic feel, weak joysticks, lack of ergonomics, and terrible build quality, the DualSense feels like it's built like a brick house. Even compared to Xbox's BEEFY controllers, this thing holds its own, and has a premium feel that was sorely lacking in the Dualshock 4's design. I can't praise this controller enough, it's absolutely worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Best Controller for Consoles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best feeling controllers on the market in my opinion, solid buttons, heavy weight, fits well in my hands. Vast improvement over the Dualshock4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 DUAL SHOCK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the dual shock to game on my phone and works great. Finally got me a console so its great having a 2nd remote when i wanna continue gaming. Fits nicely and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it really good, I love the color of the controller it’s comfortable in hands and what love the most it’s reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Controller ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beatifull color, compact, easy for use, great design

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Dualshock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller, very comfortable and long lasting

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing cool color aswell 100% recomend for onyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box, great deal, highly recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our PS5 controller from Best Buy open box to save a few dollars. This one did not come in the original box but it did include the manual and it does look and work perfect. We've already gamed at least 50hrs without any trouble. Highly recommend.

    I would recommend this to a friend