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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46885 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1769 Showing 35,361-35,380 of 46,885 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and looks the exact same as the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this remote!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is great the wife, kids, and I love the other color options. We run theough them a lot most definitely buy with best buy warranty. 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not an upgrade but it's nice to have an additional controller for my PS5. I can use one while the other charges, and it was on sale!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue I have with these controllers (this is my 4th) I just continue to get stick drift after a couple months of using. PlayStation has to do better. I would only recommend this cus like what else are you gonna use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for PS5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console controller to date. Even though some of the features are gimmicks that are never used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Color Purple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DualSense really makes you feel like you're playing with a purple controller. Only downside is the DualSense battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller functions just like the original that came with the PS5, even better deal getting it during the black Friday sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller work perfectly its so smooth. I also love the camo color way so well though it cant get better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price and an excellent item from Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meet the Dark Dualsense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple beautiful coat of midnight on the dualsense. I advise anyone looking to get a controller get a colored or this. This black color reminds me of the most recent black color on the iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Controller Out There!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Play Station 5 Dual Sense Wireless Controller is the absolute best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a second controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and buy a second controller, they die a little faster than the dualshock 4. How else are you gonna beat your friend in games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second controller and best buy had just what i was looking for. The camouflage color scheme is cool and the controller works great

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is awesome. No different than the original controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is fantastic and Sony definitely hit it out of the park with it. Feels great and many new features. The level of detail is just great. Can’t wait to see future games take advantage of the many features it has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Gift for my bf stocking, to go with is his ps5 that I got for Christmas. he hasn't complained!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with his controller. Ordered it online and pick it up at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent and gave no trouble with pairing it to the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a good friend of mine and he was very static he likes to collect the different controllers and the different skins on them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controllers from sony!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller! Buttons and Sticks feel high quality as opposed to The cheap Xbox controllers. Only problem i have with them is when im playing fighting games and I use the D-pad, when I hit the back button it will make me jump. It is annoying sometimes, but its still a big difference from Xbox’s trash design.

    I would recommend this to a friend