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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 46584 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 46,584 reviews
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the new controller looks. Feels great and operates perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a excellent controller for my system and i got the insurance judt in case for stick drift. Happy with the services best buy offered and will purchasing with them in the near future

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, in a sense where black was needed or meant to be bought. I love the color, it just feels right. Don't get me wrong, but white is also beautiful. I suppose it is like yin and yang. Anyways, the price is expensive, but it well worth the purchase unless you can find it on sale then i suggest you wait for a sale. I bought this for my second controller to use as back up when my other controller runs out of battery and is currently charging. PlayStation did a great job and if you are a sony playstation fan, i would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great gaming controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller not only it’s for the ps5, but it can be used on your phone, iPad, laptop, and more and can be used on multiple games. If you need a good controller with nice colors get this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GOATED controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers last. Had my Playstation 5 when it first came out and this is the 1st controller ive purchasedm

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sony - PlayStation 5 - DualSense Wireless Controll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my years playing Playstation consoles, this controller is the very best I ever played with. One of the best designs from Sony. Yes the controller is a little larger than the PS4 controller. What's so nice is that the very bottom of the controller where your right & left hand cradles it Is so comfortable. Plus you are able to feel the rumble so very nicely & evenly. Also the controller battery time is so much longer than the PS4 controller. Last the triggers (R2 & L2) feels so nicely when in use, especially when the game design incorporates this function in game.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little expensive but if you have the means to buy it I would. It has a nice color and feel to it. I really love the new PS controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS5 DUALSENSE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great, all I need is the ps5 to test it out. Once this whole hype calms down hopefully it'll be easier to actually purchase the console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Haptic feedback is a nice feature, and fits very well in my hand

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this during the BF time at a discount. Always good to have another PS5 controller around. I like the color of this one. It was very unique and different. Controller works perfectly with PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, box does it no justice this has become my new favorite controller for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dual Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, completely likely. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Feel

    Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, as normal all products from Sony electronics are perfect

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Can your xbox controller talk back to you?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent experienced any issues with these yet, though I have heard some people talk about stick drift I havent had it happen. The controllers themselves are absolutely fantastic, packed with features and tech. Adaptive triggers, real haptic feedback (its legit), a speaker and a mic, gyroscopes, touchpad, and RGB! Yes, I know the ds4's had most of these but it really is still a whole new console gaming experience with these things and it feels like they really perfected the things that the ds4's already had. They're great, seriously!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item at a good price, Works as expected and has no issues

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to swap between controllers for long gaming sessions. Color is true to image

    I would recommend this to a friend
  • Pros mentioned:
    Color, Comfort

    Rated 5 out of 5 stars

    PS5 REMOTE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color & amazing comfort. Prize should be a bit less bit not too bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Customer Service by Brandon at Best Bu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t tried the PS5 controller yet, but I want to highlight the excellent customer service at Best Buy. Initially, they almost couldn’t find the controller, but associate Brandon went the extra mile and found it for me. His genuineness and attentiveness provided a satisfying shopping experience. It’s refreshing to see an employee so dedicated to helping customers. Keep it up, Brandon!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Dualsense is so good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dualsense controllers so much. So much so that I had to purchase another! The purple color on the dualsense is exactly what I wanted, its one of my favorite shades of purple. I still love the haptic vibration and the adaptive triggers (althought I have them turned to the medium setting, as the strong setting setting is too strong for me, personally.)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the controller at all, and the camo look is pretty cool.

    I would recommend this to a friend