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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47027 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and satisfying haptic feedback, though some have expressed concerns regarding stick drift and the higher price point. While the controller is generally praised for its feel and quality, a small number of users noted issues with button responsiveness and the device's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2229 Showing 44,561-44,580 of 47,019 reviews
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for less than a year and stick drift makes it unusable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor construction/janky haptic feedback

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've barely had these for 2.5 weeks and the haptic feedback motor in one of them has already gone bad. It's so loose that it makes a loud hollow sound anytime I use it. Shoddy construction. Smh

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works and feels great but the battery life is terrible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids really loved the new controller to the PS5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son hasn’t used because he doesn’t have the PS5 yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Playstation controllers are defective - Nice color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far but only bought because Sony playstation makes defective controllers which cause a left stick drift over time. No thanks Sony/playstation.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New upgraded controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New sweet smooth controller for the next gen console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd Worst Controller of this Generation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Fighting Game Player perspective, the worst controller of this generation is the Nintendo Switch Pro Controller. However the DS5 D-Pad is not as actuate as the DS4 and the grip is less comfortable. Also, Sony choose to make this controller incompatible with the PS4 or PC. I've started gaming on my PC & Tablet and sometimes use PlayStation Remote Play. I'd like to have made the DS5 my go-to but the compatibility is not there. If you need to game on PC or Android then get the new Xbox controller, more colors and work wirelessly with most everything.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Became delayed a week after purchase. Poor quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good as long as you get use too it..........

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last long… Also, too bad Best Buy has decided not to sell physical media anymore. Means I won’t be purchasing from them in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller stopped working 3 months after purchasing unfortunately I did not have geek squad insurance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and the microphone feature....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Res

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Red. More of some form of purple with red mixed in. But this is not Red of any form and is misleading by them calling it red. I don’t believe it to be any shade of red.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality but charges slowly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it more than the xbox one controller, its bigger and more comfortable with bigger buttons, but it charges very slowly over usb-c for some reason.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible these controllers are the worst yet that Sony made and they charge you and arm and a leg for them thank god for my total tech because I would be broke because we have 6 play station 5 s in the house

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets you there but over all poor build quality easily destroyed from use had mine for regular use about 5 hrs total a week

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    God control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, better than the last version .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PS5 controller again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation controller same as last doesn’t last that long but I get a job done for cheap

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was horrible and it got stick drift in a month

    No, I would not recommend this to a friend