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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47027 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and satisfying haptic feedback, though some have expressed concerns regarding stick drift and the higher price point. While the controller is generally praised for its feel and quality, a small number of users noted issues with button responsiveness and the device's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2230 Showing 44,581-44,600 of 47,019 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Scam

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a few months ago for my birthday because I didn’t like the white one so I bought a black one which cost 80$ so then my dad got me one as a surprise so I never opened this one and today i open it to play with friends and it’s all scratched up and has bad stick drift so don’t buy form here

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thank goodness for protection plans

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted almost a year before the joystick started drifting. I know something always breaks on these controllers so it was expected. Why I always get a protection plan.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Crap controllers start drifting after 6 months!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 of these for only 6 months and they're already drifting! Absolutely ridiculous especially because of the price! Wow!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an additional controller. X button is sticking already and the sticks feel cheap. Not worth $80. Better off spending the additional 120 to get the edge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not actually red great controller though

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's your typical dual sense controller when it comes to functionality, all though the actually color of this particular controller is not red. The color is actually more like a raspberry color, people looking to buy this just letting you know.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Please make these more sturdy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally built like paper. I have had to return this controller at least 5 times. They barely last half a year before acting up. My Xbox one has outlasted all 5 Playstation controllers. Please fix these for how much we pay for them. I dont drop it or mistreat it in anyway.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Very responsive. Feels great in my big hands. The only negative about ps4 and ps5 controllers is the left analog stick starts to malfunction after about 10 months to one year of usage. Fortunately u will still be with in the 1 yr warranty period for replacement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE OPEN BOX PRODUCTS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product said it was open box, meaning not used, it came in a generic box and functioned properly for a few weeks and then the right triggers, R1 and R2 have not both stopped working JUST past the return period, which was yesterday. Beware open box items. Even from best buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad stick drif with 6 months of moderate use.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift issues within the first 6 months of use. From what I've read this is a very common problem and there is no fix besides paying to send it into to Sony or paying for Best Buy extended warranty. At that point save yourself the trouble ans buy a different brand. That's what ill be doing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stick drift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about 5 months before the left stick began to drift.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Over priced 3rd time I have repurchase a ps5 controller for joy con issues. This color is very pretty in person.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Not my ideal red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's technically red. Wish it was more red though. Also wish they sold the plates for the ps5 in stores. Anything is better than white though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh! Room for improvement

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a fifth gen console, you’d think the brainiacs at Sony would’ve figured out a way to engineer away the stiff buttons and joystick lag.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason for 1 star is that after 2 weeks the control started to have a joy stick drift. It's pretty useless at this point and can't be used. Unable to return due to time period elapsed after purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift sucks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why does stick drift have to exist on these new controllers? I just bought this one and a few hours in I am dealing with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be a great controller but has issues early

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace controller that came console, which already has drift. After two weeks, this already had sticky face buttons! Not great! Could be a really incredible piece of hardware, but too many ticky tack errors and issues this early on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick shift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has stick shift but buying from Best buy saved me as I got areplacement

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bah

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really strange how the controller bugs easily after couple minutes of playing but its a nice color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, nice looks,only downside is durability. No charging cord is provided. This is my 5th controller since the ps5 has been released.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to buy this!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked my 7 year old his opinion and he said “You have to buy this because the controller is really good and there’s a lot of cool games” I do have to say that after almost a year and heavy usage it starts making a clicking noise. I don’t think it affects it just a little annoying.

    I would recommend this to a friend