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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47027 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and satisfying haptic feedback, though some have expressed concerns regarding stick drift and the higher price point. While the controller is generally praised for its feel and quality, a small number of users noted issues with button responsiveness and the device's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2231 Showing 44,601-44,620 of 47,019 reviews
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is alright but overtime you’ll start experiencing stick drift problems

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 controller works great, but battery lacking

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is terrible. Overall a solid controller, you’ll just keep it plugged in more often than you’d like for a wireless controller.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    crappy controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one that I have purchased since the PS 5 was released. They start out great, but then the joy sticks quit working. I hope Sony improves these. If you buy one spend the money and buy the warranty. You will need it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Malfunctioning

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color soo much! But it’s starting to malfunction. It keeps pressing different inout by itself. I’ve only had it for two months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ps5 controller don’t last long Sony needs to fix or come out with a better one then the edge solution

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    PS5 controller with Great color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be nice with different colors, especially camouflage, liking it. But would love to have more colors specifically in camouflage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish they were more durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works just fine. But they only last my son like 7 month . I jave to keep buyin new one. Any hit will cause it to lag as he says

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all dirty and mess up, looks really disgusting I can’t believe that you guys just decide to sell it like that, looks like if a 4 years old kid was playing with it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Good controller terrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and then went on sale for $20 cheaper 3 weeks later. Best Buy won’t price match cus it’s past 15 days. I miss the old best buy where it was 30 days.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Color is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is nice but the controller was defective when I got it. The left joystick was alright pulling left. Had to exchange it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but Not Excellent.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent controller, though my left stick has gotten stuck a couple times. It's also pretty clunky to hold, but if you use it often enough, you can get used to it fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replace your drifting controller with another

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not giving this 5 stars because I’m replacing my original white ps5 controller once it started drifting. I can’t give it a great review since this is a known issue that Sony ignored. Rant over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controllers good value when on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to get these controllers during Black Friday sale. Loving that they have the fast C port. However one minus is that they don’t come with the C to C cable and you have to purchase separately. No other issues so far as I recently bought but will update if/when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift didn't disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new controller from the wear and tear from gaming he does and I know he likes the color purple so it was the perfect Xmas gift for him, He told me he likes the way the controller performs and the grip molding is so I would say this controller is a winner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the charging port broke down after a month, and i cant return it because its past the 15 day return policy Bestbuy has

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for awhile

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for awile then L2 started freezing up, have to reset it to even use it and then l2 doesn't work at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Open Box not so excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box excellent and it wasn’t excellent. It had lots of scratches and food stains and crumbs, like who looked at it and decided with looked like new? In the bright side, the shipping was fast and the return was seemless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Ps 5 Pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pad looks good. I like the color and it sound and vibration functions more than the joy stick that came with the ps5 console.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get a warranty!!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wàs great until the stick drive stuck and now doesn't work. This is the 2nd controller to do same thing in 9 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons feels like old and there’s a creepy sound

    No, I would not recommend this to a friend