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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47027 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and satisfying haptic feedback, though some have expressed concerns regarding stick drift and the higher price point. While the controller is generally praised for its feel and quality, a small number of users noted issues with button responsiveness and the device's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2236 Showing 44,701-44,720 of 47,019 reviews
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after about 8 months and had to buy a new one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchesed 5 remotes so far and they are all either dragging or buttom stuck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 2 out of 5 stars

    Bad control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new controller. It feels good but mine isn’t calibrated that well it’s very slow to react and I’m Not getting a good response time with it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad Controller No Refund

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came in terrible condition. It worked at the beginning, but now has lots of stick drift and is completely unusable. Of course the return window is already closed as well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift kills it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 controllers that have horrible stick drift. They were all purchased at the time I bought my PS5. I purchased this controller less than 6 months ago and have hardly used it. Picked it up to play and it's unusable the stick drift is so bad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this remote April 11th and not even a month later the remote has stick drift. Beyond disappointed with this issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift problems

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drift stick continues to plague this device, I have replaced it 3x's already for the same problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to exchange I was having problems with all the red controllers but was denied

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller, just pick a different color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controllers are great! The only note I'd make is that the black plastic seams to be the most brittle option of all the controllers I've owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its the PS5 controller. It's fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the original controller, which had started to drift. This one does not drift, but the R1 shoulder has developed an annoying squeek.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller microphone doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build in microphone in the controller doesn’t work, I was sold a faulty controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Drifts like a bad Fast and Furious.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay, some of the new features are great- but many of them fail after little use. The drift becomes insane after only about a month.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it was moving like you are playing but I wasn’t and I wasn’t even using it yet

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Works great, decent price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controllers, oem is the way to go. No stick drift issues. Pricing could be alot better though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stop working after 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the control and It is already having issue with the R2 button just stops working. Best Buy quality has really gone down in the past 3 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good controller. I like that its a gorgeous purple shade and is heavier than ps4 controllers. The one i dont like is it diesnt seem to hold battery very long but i can deal with it. I definitely recommend this product

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Just not the same

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons sticking straight out of the box, doesn’t have the same feel as the controllers that came out of the box at release.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont play on my playstation very often,but this controller has developed such a bad stick drift on the left stick making it impossible to play any game.. Product seems nice at first, but the sticks are cheaply made.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the cost does not reflect the quality. The joysticks are weak and easily broken.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dual shock controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual shock sensation is amazing.....but the quality not soo much. Within 2 months, both trigger buttons have broke. It makes no sense at all. So be careful with the trigger buttons.

    I would recommend this to a friend