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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47029 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and satisfying haptic feedback, though some have expressed concerns regarding stick drift and the higher price point. While the controller is generally praised for its feel and quality, a small number of users noted issues with button responsiveness and the device's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2248 Showing 44,941-44,960 of 47,023 reviews
  • Rated 5 out of 5 stars

    Second PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my first purchase, so bought a second controller as a backup. As hard as kids play, I’m sure my son will wear out the first controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Analog stick has already gone out. Need a replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool collie. The touch pad is too big and can be accidentally touched when hitting the square button unless you use the tip of your right thumb.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't even look at this review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no idea how this will work. Couldn't score a PS5 online and had to use bonus points, so I bought an extra controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Dualsense

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a while. I cant say i play it very often however i had the drift issue with both of my dualsense controller and now unable to use them. It is a very common issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listed as "red" and the pictures make it look red. However, in the daylight it looks more pink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eaxctly what he wanted!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my husband as a Christmas gift as he’s been eyeing it for a while now! Will keep you all updated with any issues if they occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color is vibrant!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it! She swears it makes her play overcooked better, but i doubt it. Regular price is expensive though so try to look for a sale.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Trash Trash Trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things break really really really fast. My original started having drift problems one week after PS5 was purchased. My new onle lasted 3 weeks, it replacemnt only lasted a month. Get the protection plan because your gonna need it monthly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get extended warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it’s great but durability is a big question have bought several over the years due to joystick drifting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 REMOTE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DRIFT ISSUES WITH JOY STICKS, ALSO DOES NOT FEEL THE SAME AS ALL OTHER PS5, REMOTES

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just an other over price control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about the control just that it comes in red an blue over price because of the colors

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Controller, I bought to have an extra one, when friends and family around, or when the other control run low of battery. Really enjoy it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Employees dont really want to work and help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this purchase was very inconvenient and annoying towards two weeks into the purchase of the item. to start off employer claimed and promised that i could not do a trade in value told me to try doing it my self online and that he doubts i would be able to do it. i went outside of the store and did everything online and set it for pick up along with the trade in value. seems like the employers don't even know their own companies rules and policy. two weeks into the purchase the controller started acting up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this is why Best buy is dying I don't know I will never buy another thing for Best buy as long as I live it's absolutely ridiculous I bought this remote when I opened it for my kids birthday 2 weeks later it did not work The x and the PlayStation button were mixed up apparently it was too late to return it and they will not fix it They will not help me one bit They will do nothing to make it easier on me so I just threw $60 and then trash like they did not care I've never been so upset with a company in my entire life

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No other choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick shift issue on all remotes but no other option

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Grey Camo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is good, but the battery doesn't last long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purp ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WISH BATTERY LASTED LONGER and would not with two hours after recharge

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great but get the warranty!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with the PS5 is the controllers only last 6 months at best before they get stick drift. Buy the geek squad warranty so you can swap out with a new controller everytime this happens.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it. It never came to my home. Really wanted it got it some where else

    No, I would not recommend this to a friend