Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and satisfying haptic feedback, though some have expressed concerns regarding stick drift and the higher price point. While the controller is generally praised for its feel and quality, a small number of users noted issues with button responsiveness and the device's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2249 Showing 44,961-44,980 of 47,032 reviews
  • Rated 5 out of 5 stars

    PS5 Controller Review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Controller, I bought to have an extra one, when friends and family around, or when the other control run low of battery. Really enjoy it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Employees dont really want to work and help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this purchase was very inconvenient and annoying towards two weeks into the purchase of the item. to start off employer claimed and promised that i could not do a trade in value told me to try doing it my self online and that he doubts i would be able to do it. i went outside of the store and did everything online and set it for pick up along with the trade in value. seems like the employers don't even know their own companies rules and policy. two weeks into the purchase the controller started acting up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not working

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this is why Best buy is dying I don't know I will never buy another thing for Best buy as long as I live it's absolutely ridiculous I bought this remote when I opened it for my kids birthday 2 weeks later it did not work The x and the PlayStation button were mixed up apparently it was too late to return it and they will not fix it They will not help me one bit They will do nothing to make it easier on me so I just threw $60 and then trash like they did not care I've never been so upset with a company in my entire life

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No other choice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick shift issue on all remotes but no other option

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Grey Camo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is good, but the battery doesn't last long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purp ps5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WISH BATTERY LASTED LONGER and would not with two hours after recharge

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great but get the warranty!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with the PS5 is the controllers only last 6 months at best before they get stick drift. Buy the geek squad warranty so you can swap out with a new controller everytime this happens.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it. It never came to my home. Really wanted it got it some where else

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine control over priced a bit. But it’s reliable and works without windsurfing so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems the joysticks fail quicker than the whitepad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems the joysticks fail quicker than the whitepad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor battery life

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrendous. My original white controller lasts twice as long as this thing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Disappointed!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No portion for zero stars… this controller just like the two previous ones I’ve bought are broken. The drift to a point where I can’t play and buttons don’t work properly. How do I go about getting these three controllers fixed???

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Th Best Gaming Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller may not give you an advantage in gaming but will deliver you an experience you didnt know you could have from a controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well but very disappointed the left stick wanders already after 3 months of minimal usage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was working great at first, but now its slightly off and sluggish when playing games.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life needs improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be much better. I suspect that it will be the first improvement PS does on the system.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Ps5 controllers suck

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 times and got stick drift within months of owning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its s Duslsense

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great conttoller eith lits of great features. Hoping more developers utilize the features but at leat they are there to experiment with!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Ho hum - it’s red.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s red! That’s about it. Nothing about this controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Lessons

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it opened box. Controller drifts on certain games. Lesson learned.

    No, I would not recommend this to a friend