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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 47039 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and satisfying haptic feedback, though some have expressed concerns regarding stick drift and the higher price point. While the controller is generally praised for its feel and quality, a small number of users noted issues with button responsiveness and the device's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2287 Showing 45,721-45,740 of 47,031 reviews
  • Rated 1 out of 5 stars

    Bad controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller so bad I bought it and I only use it for 2 days and now never work or charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lied to me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in united states in december, bought controller, said the product was in the store, i arrived in the store e nothing there. And write in the site ‘received’, i thought is change, but not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in February used twice and already , joystick drifts

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dont buy open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a opened box and had a problem with it On the joystick thats why i prefer buying the brandnew

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    dual sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should. Recommend getting the warranty as these always wear out

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    High-Quality Controller at a Lower Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PlayStation controller and have been very satisfied with it. The controller works perfectly, feels comfortable in hand, and performs exactly as expected during gameplay. Button response and overall build quality are excellent. What really stood out was the price — it was noticeably cheaper than other stores, while still being brand new and high quality. The purchase process was smooth, and overall this was a great experience. I would definitely recommend this controller to anyone looking for quality at a better price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only last 2 months has to get new one from warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    shift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shift on these early controller models is terrible. trigger is loose already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy camo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is some flaws with this controller, it’s the second one I buy and the joy sticks are popping every time I move it, all my white controllers that I’ve had since launch don’t do this and this technically has better mechanics in the joy stick movement, honestly don’t but it if your ocd is high like mine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Controller drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller drift. 70 bucks for a soon to drift controller

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    I think it’s to much money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced this should be 50 max I think that it’s a gimmick

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I bought this product as it was the only one left in the store. After less than a week of use, the left analog stick stopped working properly. Extremely disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Feels comfortable and durable.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the D-Pad, but the overall design is a tad too bulky for my liking.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I can’t wait to try

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t tried it yet, but cannot wait. Prayerfully I get get a PS5 soon before the bots buy then all to resell them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish Sony would make a better product. In 18 months, we have had 6 of these fail at some point.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble staying charged. Might have to exchange it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thumbstick drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller developed thumbstick drift about 6 weeks after purchase. Unacceptable quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arived defective and would not turn. It was not a great experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    open box nasty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open box excellent product came with food stuck all over the controller. Food inside of the box. This is the first time i have gotten an open box item that was this nasty. my local store is not open due to the hurricane so i had to mail this one back. i'm just hoping i get a credit or a replacement before the 27th because it was a birthday present. ugh

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Looks cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool, can’t use it yet because I can’t get a PS5 even though I had one in my cart, couldn’t check out

    I would recommend this to a friend