Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 49043 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 49,043 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Buy it, its a good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller look amazing with the red. But for me i upgraded mine to make it look more personalized.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you!The best store!The best controller ps5!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works Perfectly!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very red, work well, vroom vroom. Butons go click clack

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a second controller as i painted my white ps5 to match my theme of red and black, so got the black controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good color

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good color and other than that its the same thing as a regular ps5 controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    BEST CONTROLLER, EXCELLENT QUALITY,.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market, the blue looks stuning, I have 3 different colors and haven't had issues since i've had the PS5 a month after launch.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Get better parts for these contractors

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are a joke nowadays. I bought this one in March, right after wasting money on the $200 DualSense that already had terrible battery life. This one is even worse — the joystick moves my character around on its own like it’s possessed. Trying to play Warzone feels impossible, like the controller is hacked. For the price, this is completely unacceptable. Definitely getting a replacement because this is unreal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Spider-Man 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appearance, the color is amazing and is perfect to play Spider-Man 2

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little ones love and use it with ease. Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    factonfacts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but not worth the price honestly go with different options

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great price, but at a cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers are expensive, as I was looking for a deal I stumbled upon the open box section. I purchased this only, so I didn’t not get an original box, but it came wrapped in bubble wrap. This was in “excellent” condition but it seemed far from excellent. I would thing excellent would be close to new. I was wrong. There are no marks or scuffs on the controller, but there was swear residue on the thumb sticks. It also seems that someone had this controller for months as the words on the back seem to be slowly erased from someone’s sweaty hands. It also looked very greasy on arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    FAB & functionsl

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful & empowering controller. The cosmic red is more like hot pink & it is FAB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and cute colors!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with the color and last a long time before having to be charged! (:

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great. I highly recommended open box products that have been certified by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s definitely a controller!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great product! I love the durability of PlayStation controllers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Spiderman ps5 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller! Feels amazing and works great! Any spiderman fan this is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the black

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous controller just needs an official black PS5 to match though I added black plates to mine and made it look even better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC Gamer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a PC gamer with no consoles, I decided to sacrifice compatibility for features by choosing the Dual Sense over the Xbox controller. While Sony does not provide windows drivers, some third party apps - DSX on Steam, and Steam itself expand support and you can play pretty much any game with it. With the software you can make the trackpad work as a mouse too. While you can play games with software (using emulation-pretending to be an xbox controller), this does mean it is not recognized and the on screen controlls and everything will reference an xbox controller and buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the controller for me! Works great and looks good too!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple everything!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purple aesthetic, this is MY controller in the family.

    I would recommend this to a friend