Customer Ratings & Reviews

I recently purchased an extra PS5 DualSense controller, and it’s easily one of the best gaming controllers I’ve ever used. The build quality feels solid and premium right out of the box, and it fits perfectly in the hands for long gaming sessions. The haptic feedback is incredible and truly sets this controller apart. You can feel subtle details like footsteps, road textures, and environmental effects, which makes games much more immersive. The adaptive triggers are another standout feature — they add real tension and resistance during gameplay, especially in shooters and racing games. The buttons feel responsive and well-placed, the analog sticks are smooth and precise, and the controller has just the right amount of weight without causing fatigue. Battery life has been solid for me, lasting through multiple gaming sessions before needing a recharge. Overall, this controller enhances the entire PS5 experience. Whether you’re playing competitive games or story-driven titles, the DualSense makes everything feel more engaging. Definitely worth the purchase

Great controller with excellent build quality. The buttons are responsive, and the adaptive triggers make gameplay more immersive. Very comfortable to hold even during long gaming sessions. Battery life is decent, and the vibration feedback adds to the experience. Overall, a solid and reliable controller for PS5.

The DualSense controller was already amazing, but in Midnight Black? Absolute perfection. It looks sleek, feels premium, and somehow makes every gaming session 10x more immersive. The haptic feedback and adaptive triggers are game-changers—whether it's feeling the tension of a bowstring in Horizon Forbidden West or the gritty road in Gran Turismo 7, the detail is next level. The ergonomic grip is super comfortable for long sessions, and the built-in mic is a nice touch for quick chats. Battery life is solid, but I do wish it lasted a bit longer. Still, with fast USB-C charging, it's not a big deal. If you're looking for a second controller or an upgrade, this is the one to get. Pros: Stunning design, immersive haptics, adaptive triggers, comfy grip Cons: Battery life could be better Would I recommend it? 100% yes. Once you game with this, there’s no going back.

Works perfectly, we’ve had it over a year and still works and looks great. Smooth feeling, battery lasts a long time. Would buy again.

This was a previous return not a new controller package came open from bottom

The color is bold and bright works great for gaming good life with full charge. Will be getting more of this controller in different colors.

The Sterling Silver DualSense Shines Inside and Out From the moment I unboxed the Sterling Silver DualSense, I knew Sony had elevated more than just a controller — they’d elevated the experience. The finish is absolutely stunning: sleek, reflective, and elegant without being flashy. It’s the perfect blend of futuristic design and premium craftsmanship. But this controller isn’t just about looks. The performance is flawless. The adaptive triggers feel incredibly immersive — every pull of the trigger in Call of Duty delivers realistic tension that draws you deeper into the game. The haptic feedback is still unmatched, translating subtle in-game details into physical sensations that you can actually feel. Every vibration feels intentional, not just noise. Comfort-wise, it’s perfect for long sessions. The texture on the grips keeps it secure without being abrasive, and the weight balance feels natural — like it’s molded just for your hands. Even after hours of gaming, there’s zero fatigue. The Sterling Silver edition is more than just a color; it’s a statement. It feels like luxury and performance fused together — something special that makes your setup stand out. If controllers could win awards for design and feel, this one deserves the trophy. Bottom line: Sony’s DualSense in Sterling Silver is the definition of next-gen elegance — a true collector’s piece that performs as beautifully as it looks.

I recently purchased the DualSense PS5 controller from Best Buy, and I couldn't be happier with my decision. From the moment I unboxed it, I was impressed by its sleek design and comfortable grip. The adaptive triggers and haptic feedback technology truly elevate the gaming experience, immersing me in every moment of gameplay. The controller's built-in microphone and speaker add an extra layer of immersion, allowing for seamless communication with friends during online gaming sessions. The battery life is impressive, lasting for hours on end without needing a recharge. One of the standout features for me is the Create button, which makes it easy to capture and share epic gaming moments with just a press. Whether I'm exploring vast open worlds or engaging in intense multiplayer battles, the DualSense controller delivers precision and responsiveness that enhances every gaming session. Overall, I highly recommend the DualSense PS5 controller to any PlayStation 5 owner looking to take their gaming experience to the next level. With its innovative features and comfortable design, it's a must-have accessory for any serious gamer. I must say I was also impressed with the stress free online purchasing process and the timely delivery of the product by Best Buy, it is really commendable.

I’ve been using the Midnight Black DualSense controller for a while now, and overall I’m really impressed with it. First off, the design looks amazing. The all-black finish gives it a much cleaner and more premium feel compared to the standard white controller. It also hides dirt and wear better, which is a nice bonus if you play a lot. Performance-wise, it’s exactly what you’d expect from a DualSense. The adaptive triggers and haptic feedback are still the standout features—they make games feel more immersive, especially in titles that really take advantage of them. The controller feels comfortable in hand even during long gaming sessions, and the build quality feels solid. Battery life is decent, though not perfect. I usually get several hours of playtime before needing to recharge, which is fine but could definitely be better. My only real downside is that, like other DualSense controllers, it can be a bit pricey, and long-term durability (like stick drift) is something to keep an eye on. Overall, if you’re looking for a sleek-looking controller with great features and solid performance, the Midnight Black DualSense is a great choice.

[Employee of bestbuy] The Sony PlayStation 5 DualSense Wireless Controller in Gray Camouflage is a masterpiece for gamers who want style and performance in one package. The gray camouflage design is sleek and bold, standing out as a fresh take on the standard controller. It’s not just about looks—this controller delivers an incredible gaming experience. From the moment you pick it up, the ergonomic design feels perfectly balanced, and the textured grip enhances comfort during long gaming sessions. The haptic feedback and adaptive triggers truly immerse you in the gameplay, whether you’re exploring vast worlds or battling intense enemies. This controller doesn’t just meet expectations—it redefines them. If you’re looking to level up your gaming setup with a controller that’s both functional and stunning, this is the one to get. Highly recommended for every PS5 enthusiast!

This DualSense controller is one of the best I’ve used. The adaptive triggers and haptic feedback make games way more immersive, and it feels super comfortable to hold for long gaming sessions. The red color looks amazing in person, definitely stands out next to the console. Battery life is solid too, and it charges quickly with the USB-C cable. Highly recommend it if you want a reliable controller with a cool design.

The DualSense Controller is comfortable, responsive, and really immersive thanks to the haptic feedback and adaptive triggers. It connects easily to PS5, PC, and Mac, and the battery lasts a long time. Overall, it’s a high-quality controller that makes gaming more enjoyable.

I absolutely love this controller! The Galactic Purple color looks even better in person it’s vibrant, bold, and really stands out. The DualSense features are top notch the adaptive triggers and haptic feedback make every game feel more immersive. It connects easily to my PS5 and the battery life has been solid so far. Definitely worth it if you want both performance and style.

The product meets expectations in terms of quality and functionality. It performs well for its intended purpose and shows good value for the price. Design and usability are satisfactory, and overall customer experience is positive. Some minor improvements could enhance convenience and durability, but overall, it’s a reliable purchase.

The PS5 controller is one of the most impressive upgrades in modern gaming hardware. The DualSense feels solid and comfortable in hand, with a slightly larger grip that makes long play sessions easier. What really sets it apart are the adaptive triggers and advanced haptic feedback, which add a new level of immersion. You can feel tension when pulling a bowstring or subtle vibrations that match in-game environments, making gameplay more realistic. The built-in speaker and microphone are convenient for quick chats without a headset. Battery life is decent, though heavy use of haptics can drain it faster than expected. The touchpad is responsive and useful in supported games. Overall, it’s a premium controller that meaningfully enhances the gaming experience and shows real innovation rather than just a small yearly refresh.

It’s a great controller . Nice grip and it works percent fine . And the color is beautiful I look forward everyday to play with my new controller

Perfect for the first time , Best color, great performance great ergonomics

I bought a PS5 DualSense controller from Best Buy, and it totally changed my gaming experience. The haptic feedback and adaptive triggers make every game feel more real — it’s like you’re actually in the action. The design is super comfortable, and the battery life is solid. Best Buy made the whole process easy and smooth. The staff was helpful, answered my questions, and the product arrived fast and in perfect condition. Highly recommend both the controller and shopping at Best Buy — unbeatable combo for any gamer!

The PlayStation DualSense controller is an absolute game-changer. From the moment I held it in my hands, I knew I was in for an extraordinary gaming experience. The combination of haptic feedback and adaptive triggers is nothing short of remarkable. The haptic feedback technology provides an unparalleled level of immersion. Whether it's feeling the subtle patter of raindrops or the intense vibrations during an action-packed battle, the DualSense elevates every moment. It's like you're not just playing the game; you're living it. The adaptive triggers add another layer of realism to gameplay. The resistance they offer can vary depending on the in-game action, creating a tactile sensation that adds depth to every interaction. It's astonishing how much this feature enhances the overall gaming experience. Not only is the DualSense technologically impressive, but it's also incredibly comfortable to hold. The design is ergonomic, fitting perfectly in my hands during long gaming sessions. The button layout is intuitive, and the touchpad is a handy addition for certain games. Additionally, the battery life is impressive, allowing for hours of gaming without constant recharging. And with its seamless wireless connectivity, I can enjoy gaming without any interruptions. In conclusion, the PlayStation DualSense controller is a true masterpiece. It sets a new standard for what a gaming controller can be. If you want to take your gaming to the next level, this controller is an absolute must-have. It's innovation at its finest, and I can't recommend it enough. 5 stars!

Feels good in hand & color stands out. Very durable and so far battery life seems to be pretty long.