Customer Ratings & Reviews

I recently purchased the PS5 controller from Best Buy, and I must say, I'm thoroughly impressed. This controller has elevated my gaming experience to a whole new level. The design is sleek, and it feels comfortable in my hands during long gaming sessions. The haptic feedback and adaptive triggers are game-changers. They provide an immersive experience that makes you feel every action within the game. Whether it's the tension of drawing a bowstring or the subtle vibrations while exploring in-game environments, the controller's feedback is spot on. The battery life is excellent, ensuring that I can game for hours without worrying about constantly recharging. The USB-C charging port is convenient and quick. Furthermore, the controller's compatibility with a wide range of games, both new and old, is a big plus. It seamlessly connects to the PS5, and I love how it enhances the gameplay on compatible titles. In summary, the PS5 controller from Best Buy is a fantastic addition to my gaming setup. If you want a controller that not only looks great but also delivers an outstanding gaming experience, I highly recommend it. Follow my youtube nikkip vlogs

Controller was purchased for my wife. She took up the PlayStation as an added source of entertainment. Once I took recognition of her love for the console I completed her dedication by purchasing her a Pink controller with the best grip in the world.

It's smoother than other controllers I have used in the past and has not had stick drift yet even after a year of owning this product. In the past I have had trouble with this controller but the one I bought from best buy has no problems.

I love these new controllers. Being an avid sony playstation fan, I have owned every console. At first I did not like the design, it seemed a bit heavier...but after a couple of months of using it...I prefer it. It feels like I have a good grip on it, and it won't slip. The handles have an even more comfortable grip than the ps4 controllers, so it is definitely worth the price. I feel these controllers will last longer than the ps4 ones due to heavier feel and more durable design.

The remote works great. Love the color purple. I like the remote performance. Great grip

The PlayStation 5 controller, DualSense, offers an immersive experience thanks to its haptic feedback and adaptive triggers that simulate different resistances. Its design is comfortable and modern, with good battery life although it can be improved. Ideal for immersive games, it feels like an innovative leap against the DualShock 4.

Absolutely love this PS5 camo controller from Best Buy! The camo design looks even better in person and gives my setup a clean, tactical vibe without being over the top. The controller feels solid and comfortable in hand, with the same premium build quality you expect from an official DualSense. Buttons are responsive, haptic feedback is incredible, and adaptive triggers work flawlessly in every game I’ve tried. Battery life has been great, and it paired instantly with my PS5. If you’re looking to upgrade your controller or just want something that stands out while still performing perfectly, this is 100% worth it. Highly recommend!

Excellent controller with amazing features. The haptic feedback and adaptive triggers are next level and really add to the gameplay experience. The design is sleek and comfortable, and the buttons feel very precise. The only minor downside is the battery life — it could last a bit longer — but everything else more than makes up for it. Still totally worth buying!

Great controller color is great dual sense triggers felt weird getting used to but works great battery life is good and connects to pc cabled or wirelessly with no issue

Picked this controller up for my daighter. She loves the color. PS5 controllers are durable and fits perfectly in the hands.

I picked up this DualSense controller in Blue, and honestly, I love it! The pictures don't do it justice; in person, the shade is vibrant, deep, and looks incredibly sleek. It’s such a refreshing change from the standard white and really adds some personality to my setup. Beyond the aesthetics, it’s still the same amazing controller: the adaptive triggers and haptic feedback work perfectly, and it feels great in the hands. But if you’re on the fence about the color, go for it. It’s beautiful and really stands out. 100% recommended.

Works great. Love the black color. It gives a sleek look.

The Cosmic Red DualSense controller looks amazing in person the color really pops. It feels great to hold and the haptic feedback makes games so much more fun and realistic. The battery lasts a good while too. Overall, it’s a solid mix of style and performance.

I like the color and the adaptive triggers. The ergonomics are insane. The only drawback would be the stick drift that will come after 6 months of light use (for me). It sucks since the price of controllers keep on going up and seems like soon they will be priced the same as the pro controllers lol

From the color to the performance everything about this controller is great. The color is what caught my eye first but I’m so glad that I made this purchase. Battery life, performance, and the color makes it A-1.

The PS5 DualSense controller is easily one of the best gaming controllers I’ve ever used. Its standout feature is the adaptive triggers — the resistance changes based on in-game actions, making things like drawing a bow or pulling a trigger feel much more realistic. The haptic feedback is incredibly immersive, letting you actually feel the texture of different surfaces or the rumble of an explosion in a way that’s far more detailed than older controllers.

The color is super cute, incredible the way it shifts colors! Very unique! Did not have issues pairing it to my ps5, works great and ergonomic.

My kids love the color. Plus I don’t mind it either. The battery life on these controllers is very good. They definitely feel better than the previous models

[Employee of bestbuy] I bought this controller and it has good responsiveness as well as battery life. I was buying it to replace my 4 year old controller which had a button that was sticking and made it hard to play. The one I bought right out of the box was having the same problem. I returned it to Best Buy for a new one no problem. My new controller is great and works as intended!

The DualSense Wireless Controller in Midnight Black is fantastic in terms of comfort, haptics, and overall design. It feels premium, works seamlessly across PS5, PC, Mac, and mobile, and the adaptive triggers are great. However, the big downside is stick drift. It’s a recurring issue, and in my experience the average time before drift starts is around 8 months (based on 2 other identical controllers), which is unacceptable for a controller that costs $60–$70. For this price point, Sony really needs to address the durability of the analog sticks instead of treating drift like an inevitable problem. Battery life could also be better. The controller drains faster than expected, especially with haptics and adaptive triggers enabled, and it feels like it hasn’t improved much since launch. Overall, it’s a great controller held back by long‑term reliability. We deserve better build quality for the price.