Customer Ratings & Reviews

The design is great. This controller feels good in my hands. The only thing I don’t like is the plastic build. This is my 6th dualsense in 3 years and everyone of my previous ones eventually developed joystick drift. I’m not sure if I’m just to hard on the joysticks, but this never happened with any of my PS4 controllers. I added the insurance plan for this one just in case. I’m tired of damaged $75 controllers.

Pros: • Immersive haptic feedback • Adaptive triggers enhance gameplay • Comfortable and well-designed • Built-in microphone Cons: • Battery life could be better • Some features are underutilized in certain games

Deep space purple. The color I wanted the least ended up being my favorite controller. Iconic PS5 remote in the galactic purple color is amazing and the photos do not do it justice. 10/10!

Love the design, and good durability, ease use, and good quality

This controller has held up pretty well so far! The battery lasts longer and no stick drift.

Needed another controller like the color steel gray works well switched controllers easily

Awesome controller. Love the design and the quality is top notch. So many features. It is a bit on the high side when it comes to price but worth it.

Best playstation controller ever and one the best period. Xbox controllers are definitely more ergonomic for me, but all the haptic feedback and analog variable resistance are not just gimmicks, they sure improve the gaming experience.

The PS5 controller is a significant step forward in gaming technology. Its comfortable design feels natural in the hands, ensuring long gaming sessions remain enjoyable. The adaptive triggers and haptic feedback provide immersive gameplay experiences, adding depth to every action. Connecting seamlessly with the PS5 console, this controller offers responsive and precise controls for a wide range of games. While its battery life could be slightly improved, the overall performance and features make the PS5 controller a worthy addition to any gamer's arsenal.

Control for ps5 excellent to play the battery lasts a lot nice color

Honestly love the shade of red this is. And the DualSense controller is honestly the most advance controller in gaming right now, it feels great in the hands too!

Great controller and does everything as needed. Battery life is pretty solid.

I haven’t tried the PS5 controller yet, but I want to highlight the excellent customer service at Best Buy. Initially, they almost couldn’t find the controller, but associate Brandon went the extra mile and found it for me. His genuineness and attentiveness provided a satisfying shopping experience. It’s refreshing to see an employee so dedicated to helping customers. Keep it up, Brandon!

Best priced open box option available by far and the condition was exceptional conpared to other retailers. Purchasing from the app is a Godsend as it allows you to chose the color of the controller, what condition you want to chose from as Best Buy has fair, good and excellent. Finally you can chose the location to pick it up or have it shipped to you. I pciked it up at my local store but clukd have had it dleivered in 2 days. I also love the freedom of payment methods offered in case you cant afford the full cost you can opt for the pay over time method via zip. Overall, best shopp8ng experience buying a new controller: an endeavor seemingly only getting mire difficult!

Great controller that has worked well over a year and half since I bought it. I didn’t think used or referb controller was a thing for med. but this controller had stood the test of time. It is a good buy!

This controller has a great design and appearance. It has great quality and is easy to use right out of the box.

love the color, controller feels good and functioned as it should

Love the feel and color great controller and durable recommend to get PlayStation

Feels great in my hands, easy to use and love the color

Great color, good feel, and works well, no issues.