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Customer Ratings & Reviews

$189.99

Customer reviews

Rating 4.8 out of 5 stars with 49406 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 49,399 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Amazing Color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works amazing as all new Sony controllers do. What makes this stand apart is the color which is more amazing in person.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beats the xbox remote!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony - PlayStation 5 - DualSense Wireless Controller in Midnight Black and I am blown away by its performance! The controller is extremely comfortable to hold and use, and the haptic feedback is unlike anything I have ever experienced before. It adds a whole new level of immersion to my gaming experience. The controller's design is sleek and modern, and it feels very sturdy and well-made. The buttons are responsive and the triggers have a satisfying amount of tension. The built-in microphone and speaker are a nice touch, and they work great for in-game communication. One of the things I love most about the DualSense controller is the Adaptive Triggers. They allow me to physically feel the tension of a bowstring, the resistance of a car's accelerator, and much more. It adds a level of realism to my gaming that I have never experienced before. Overall, I am extremely impressed with the Sony - PlayStation 5 - DualSense Wireless Controller. It is without a doubt the best controller I have ever used, and I highly recommend it to anyone looking to enhance their gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! The design is beautiful, the sticks are smooth, and the buttons feel very precise. Battery life is great and the connection is stable. Definitely one of the best controllers I’ve used

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    More than just the controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about this controller. It's standard and no issues with it. Like the color and most of all the 2yr warranty. I had to pay for it BUT totally worth it if you game for hours on end. I don't know of any other place that does this but I'm going to stick with Best Buy for my controller needs.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller. Has long battery life, great haptics, and a comfortable grip. Color is a beautiful crimson.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick Drift need to be addressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Wireless Controller in Midnight Black is fantastic in terms of comfort, haptics, and overall design. It feels premium, works seamlessly across PS5, PC, Mac, and mobile, and the adaptive triggers are great. However, the big downside is stick drift. It’s a recurring issue, and in my experience the average time before drift starts is around 8 months (based on 2 other identical controllers), which is unacceptable for a controller that costs $60–$70. For this price point, Sony really needs to address the durability of the analog sticks instead of treating drift like an inevitable problem. Battery life could also be better. The controller drains faster than expected, especially with haptics and adaptive triggers enabled, and it feels like it hasn’t improved much since launch. Overall, it’s a great controller held back by long‑term reliability. We deserve better build quality for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement after my old one got stick drift. This one came in the original packaging and worked perfect out of the box. I've had it for a month now. Happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Ned it to play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot play without a controller. A little different color but same price as other colors so buyers preference. Need a controller. I will say in my opinion. The PS5 controllers don’t last long. Stick drift and other issues. I believe this I my 6th controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a comfortable fit in the hands. Lovely color. Haptic feedback punches up the immersion. 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Blue controll

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful control, the blue is my favorite color. Very nice when you hold it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Comfortable. The color to me is more of a metallic purple even though in the picture it looks more blue. The actual color is really cool

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Sleek, modern and sexy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new controller. It’s all black, super sleek and sexy! Easy to use, grip is perfect. Great for a second controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel in hands and works perfectly with my pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Level Gaming Comfort and Immersion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is hands down one of the best controllers I have ever used. It feels solid and well built in your hands, with a comfortable grip that makes long gaming sessions easy and enjoyable. The haptic feedback is a real game changer. You can actually feel differences in terrain, movement, and actions, which makes games more immersive and realistic. The adaptive triggers add another level of depth, especially in shooting and racing games where resistance changes based on what is happening in the game. Button placement is perfect and very responsive. Everything feels smooth and precise, whether you are playing fast paced action games or something more relaxed. The touchpad and built in microphone are nice bonuses and add convenience without getting in the way. Battery life is decent and charging is quick and easy. The controller also connects quickly and stays stable without any lag or disconnect issues. Overall, the PS5 controller feels like a true next generation upgrade. It is comfortable, innovative, and enhances gameplay in ways that really stand out. Definitely a must have for any PS5 owner.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures dont do this controller justice, its so much better looking in person! The battery life seems better than the stock controller that comes with the ps5 too

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Dualsense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love the color and look but only lasted around 5 months until got stick drift on left analog stick

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    DualSense Much Better Than DualShock 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller blows the DualShock 4 from the PS4 out of the water. The DualSense controller is lightweight, durable, sleek, and has amazing response time with unique haptic feedback on the triggers that make it feel like you are actually shooting a gun in Call of Duty. The X O Square and Triangle design pattern is minuscule and all over the back of the controller, which is a very cool and small added incentive.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Price, Stick drift

    Rated 4 out of 5 stars

    Pretty awesome controller.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller. Doesn't have the same stick drift issues my launch ps5 controller does. Color is really nice. Controller is comfortable and the build quality is mostly great. Only issue I have is certain face buttons feel a bit sticky, even when the controller was new. And the D-pad is really mushy. Not a controller I'd recommend for 2D games or games with D-pad centric mechanics. Played Demon's Souls, The Last of Us, and Horizon Forbidden West with this controller and they all played great. No lag or delay. Recommended, but I also feel it can be too expensive considering the extra you're paying for it to be purple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a PS5 owner, the DualSense controller has blown me away with its innovative features. The haptic feedback is a game-changer, offering precise and immersive sensations that enhance every moment. The adaptive triggers add a new level of realism, providing varying resistance for actions like drawing a bow or accelerating. The controller's design is spot-on - comfortable for long gaming sessions with a stylish, futuristic look. The built-in microphone and speaker are convenient additions, and the battery life is solid. The USB-C charging is a plus, and the ability to charge in rest mode keeps the gaming uninterrupted. In short, the DualSense is not just a controller; it's a key player in elevating the entire gaming experience on the PS5. If you own a PS5, it's a must-have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turn Mic off on controller (Awesomeness)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control is great it fits perfectly in my hands while I am playing. The battery life is good on the controller. I wish I would have bought the charger for it but I will get one later I just use the cable that came with the PS5 or I use the cable from my Samsung phone to charge the control the best thing they did was going to usb-c. I used it to play Astrto's play room and the different things you can do with it compared to the older controllers really blows my mind. The one recommendation I can say make sure you turn the mic off on the controller I started a game of Overwatch not knowing the MIC from the controller was active until my daughter told me it was registering on the converstations.

    I would recommend this to a friend