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Customer Ratings & Reviews

$189.99

Customer reviews

Rating 4.8 out of 5 stars with 49406 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 49,399 reviews
  • Rated 5 out of 5 stars

    Store vs. PlayStation: Let the Test Begin

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my husband, who treats PS5 controllers like they owe him money. Given his level of “enthusiasm” when he uses them, I was honestly impressed this one lasted a little over two years. I just replaced it with a new controller purchased directly from the PlayStation store, so now we’re running a bit of an unofficial durability experiment. There’s been talk that controllers not bought directly from PlayStation don’t hold up as well, so we’ll see if there’s any truth to that. Whichever one survives the longest round in this household will definitely earn my future business. Quick breakdown: Value: Around $80 like most PS5 controllers, so pretty standard across the board. Quality: Lasted a little over two years under some very “enthusiastic” use before the internal sensors finally waved the white flag. Ease of Use: Exactly what you’d expect from a PS5 controller—no learning curve here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchased A New Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing these items was an easy process. The employees were very helpful and knowledgeable. The item itself works nicely and is ergonomic for holding and playing. The texture is nice, as my hands don't sweat as badly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was a good quality ps5 controller it a had a nice comforable grip on the bottom that not much basic ps5 cobtrollers have and the design is very nice ive dropped several times and the paint has budged

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Amaizing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love color green amazyng color for my controller awasome handling an it works great

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    for the grandkids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kids loved it. great packaging, perfect color. works as it should. delivered on time. best buy answered all my questions as im am not a gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love the color. I purchased this for my 10 year old son. He enjoys using it with his PS5. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 ps5 controllers and I particularly love the purple color on the ps5 controller. I also like the fact that I can hook it to my laptop and use it to play any game online.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation controller is outstanding. The build quality feels solid and durable, with a comfortable grip that makes long gaming sessions easy on the hands. The buttons are responsive, the analog sticks are smooth and precise, and there’s no noticeable lag during gameplay. Setup was quick and seamless, connecting instantly to my console. Whether I’m playing fast-paced shooters or relaxing story games, the control and accuracy are excellent. Definitely worth the purchase and a great upgrade or replacement for any PlayStation gamer.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haptic feedback and adaptive triggers are great, whether I’m feeling the tension of pulling back a bowstring or the resistance of driving through rough terrain. The controller feels great to hold, even during long gaming sessions, and the built-in microphone is my favorite for quick chats without needing a headset. The battery life, could be better, and I’ve heard about stick drift issues, which I did experience on one of my controllers. Overall, this controller has made gaming fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! The haptic feedback and triggers makes you feel immersed! It has long lasting battery and durable and grippy analog sticks for those tense moments!

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great, and it also looks great. I had to go buy another one because I love the color and the feel

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. My brother loves it. The color is also amazing. He uses it a lot and pretty aggressive but it has not broken down on him

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Pops out and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best color in the line up hands down; people gravitate towards the bright, deep indigo purple color with the classic PlayStation feel.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, the design of the PS5 controller is a remarkable departure from its predecessors. The sleek, futuristic aesthetic immediately catches the eye, and it feels incredibly comfortable in hand. The slightly larger size and ergonomic contours make it a joy to hold, even during extended gaming sessions. One of the standout features of the PS5 controller is the adaptive triggers. These triggers dynamically adjust the resistance based on in-game actions, providing an unprecedented level of immersion. Feeling the tension as you draw a bowstring or the pressure of braking in a racing game adds a new dimension to gameplay, making it more realistic and engaging. The haptic feedback is another standout feature that truly sets the PS5 controller apart. The dual

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 controller is excellent, offering an immersive gaming experience thanks to its haptic feedback and adaptive triggers. Its ergonomic design is comfortable even after long sessions, and the precision of the thumbsticks and buttons improves performance. It's modern, durable, and very intuitive to use.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my pc, chose this color as it looked very pretty on the box lol, very hard to see the color without it being dark in the room, otherwise it looks somewhat green. It paired very well with my pc!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Exactly What We Wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony PlayStation 5 DualSense Wireless Controller in Midnight Black from Best Buy, and I couldn’t be happier with my experience. The shipping was incredibly fast, which was a big plus since this was exactly what my 9-year-old son was wanting for his birthday. The sleek black design looks amazing, and the controller feels great to use. My son has been playing nonstop and absolutely loves it! Thank you, Best Buy, for a seamless purchase and quick delivery. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Amazing Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller love the color of it and works just as advertised!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up as an extra PS5 controller and it’s been great. Feels sturdy, works perfectly, and the black color hides wear better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller for the PlayStation 5 is absolutely amazing! The haptic feedback and adaptive triggers take gaming to a whole new level, making the experience more immersive and interactive. It feels very comfortable in the hands, even during long gaming sessions. The battery life is decent, and the build quality is excellent. Our kids love how responsive it is, and it’s a perfect match for the PS5. Highly recommend it for any gamer!

    I would recommend this to a friend