Customer Ratings & Reviews

I (thought I) was sold an open box, excellent quality dualsense pad. However, what was in the box was a poor/fair quality specimen. this thing is used up, the stick tops are worn thru, several spots are shiny with use, yknow where the texture has been rubbed away and its just polished plastic. And of course the battery life is not quite 10 minutes "oh, no problems, Ill just return it to the store" Not so fast! Best buy #444 refused the return. Tiara in specific was the employee who refused it, claimed we were lying, that we had swapped controllers. Tiara was insanely rude, borderline irate, it must be inconceivable that best buy could make an error in the quality description of an open box item. Went home, with garbage controller, and went to the bestbuy online chat. was advised to try at a different store. Next nearest store is an hour away... not happening I know, I know, far too late for it now, but long story short, I had to initiate a chargeback against best buy #444, moral of the story, always check open box. make sure youre getting the item you wanted, in the correct condition, cause the tiara at your store may be having a bad day and refuse to return it. was insanely rude and accused us of swapping items.

Great controller. The haptics are game changing! Can't wait to see the evolution of these haptics from Sony and competitors.

Nothing better than PS controller and the PS5 controller continues to perform

I use it on my PC and it works flawlessly. Steam games work really well and I use a program to map all my buttons.

Always get a spare controller as the ps5 controllers die quickly!

Love the color and the controller, how great the vibration is

Works as advertised. Sonys new controller. Works on mobile as well but designed for ps5. Nice controller.

Good comtroller but as a long time xbox user, holding the dual sense controller for more than an hour causes my wrists to hurt. But overall good controller, good quality but i wish the battery life was longer

Controller works fine, shame it doesn't come with a charging cable

Excellent, I use this controller for my PC, love it.

This new generation wireless controller are a little bit fragile, keep your warranty for this you gonna need it

Works as advertised. Well built and my son loves it. His new favorite remote

This is a great product. A bit heavier, but more room to hold the controller then the ps4 controller. Overall, very excited.

Works perfect, I really need another controller so my son can play with his friends

Excellent haptics and triggers. Love the detail on the backside. Use magnifying glass to see X O ∆ and ◼️

I love the extra controller but it doesn't comes with a charging cable you have to buy your own charger

This controller is truly amazing! It’s very comfortable and for the PS5 is just perfect. It really feels like next gen.

Looks and works great! What’s not to like? Just wish the PS5 came with 2 controllers from the factory.

Purchased this as my second DualSense Controller so more then one person can play. Best Buy fast delivery to my home.

It is great the kids love it i wanted the black camouflage but they were out