Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$189.99

Customer reviews

Rating 4.8 out of 5 stars with 49463 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 49,463 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The color is perfect and amazing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and performance of the controller is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m so happy with my purchase of Sony DualSense

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks absolutely stunning in Chroma Pearl — the iridescent finish catches the light beautifully and feels super premium in your hands. The adaptive triggers and haptic feedback take gameplay to the next level, making every action feel more immersive and responsive. Reviewers consistently praise how comfortable and well-designed it feels, and how great it performs across PS5, PC, and mobile devices alike. 97% of customers would recommend it to a friend! It’s comfortable for long gaming sessions and the battery life holds up well. Pairing with different devices is easy, and the overall build quality feels solid and durable. Whether you’re gaming on your PS5 or switching to PC, this controller delivers smooth, reliable performance. Highly recommend it if you want a stylish, high-quality controller that enhances your gaming experience!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Color is fantastic. Durable,easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the color, much better than the original controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just buy from best buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products and warranty like always from Best Buy! The only place to truly biy and trust with any of your electronics needs! No if's, and's or but's. Period!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Christmas Gift Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a Christmas gift for my grandson and he loves it. In his favorite color, works well and he's been enjoying endless gaming time using it. Best By website was easy to navigate and the order was shipped and received quickly, right in time for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    PS5 Controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the camo version and I love the way it looks. The controller feels great in hand and I have had no drift issues or any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that you feel the (practically) every move you do, it elevates the gaming experience to another level. Amazing design, feels so good to the touch, and it has sooo many features you will still fall in love over and over again after using it for a month

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool design im satisfied with the purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Best Controller on the market!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I love the feel, the timing and just overall the controllers!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color option!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite shade of purple! Top quality from sony. best playstation controller to date. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 4 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pick it bc of the color and design, works like every other controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Amazing purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controller works great and feels infinitely better than the dualsense 4. It works great with my ps5 and my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great design

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of the controller is really good. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Amazing color scheme

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the color! and the texture of the finish! outstanding feel!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cobalt Blue is the Best Blue

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me FOREVER to find this color in stock anywhere but absolutely worth chasing it down. Blue is my favorite color but the original PS5 blue controller was just "meh" to me. The newer colors really pop and this one is by far my favorite. A full charge can last all day of gaming (thank you BG3 for taking over my free time), it charges quickly, and the color matches the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what you expect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to play with and looks gorgeous. You can really tell the difference in generations by the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect match for my black PS5 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color, it matches my black PS5 Pro. Had to go all black on the controller & the console because the ps5 is big & ugly. This color scheme is definitely the way to go for me at least, in the future I might get a blue one also. I got it on sale open box excellent and it was in perfect condition. I think buy these controllers at regular price is to high for me.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller!! The color is so pretty!! It works great no complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller of all time, love the slightly textured grip and the feel of the sticks/buttons. Cool color too

    I would recommend this to a friend