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Customer Ratings & Reviews

$189.99

Customer reviews

Rating 4.8 out of 5 stars with 49502 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 49,502 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as well as the remote it came in with the box

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Spectacular Spider-man

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a awesome Spider-man controller! It fits in perfectly with the game that was released too and is a must for any die hard Spider-man fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality controller. Sony really knocked the DualSense controller out of the park. Almost 5 years after launch and it’s stood up the test of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works amazing. Super fun and very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my nephew. He loves it and these controllers seem to last a very long time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console don’t buy generic one………. Wish price was little cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller of all time. Love the color and design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is in perfect shape , works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sturdy and the battery lasts a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really liked the PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PS5 controller, but in a cool color. This purchase was all about the aesthetic. The haptic feedback is fun, and the built in mic works surprisingly well if you don't already have a headset. My only real gripe across the board is battery life, but that's a Sony issue, not a Best Buy issue. As far as Best Buy, I ordered via the app, drove to the store after work, and was able to pick up seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, would buy again. Easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal color...my brother loved it...light weight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Feel

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!!!!! Works perfectly! I love the feel of the controller while playing my games!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels so nice, no stick drift, nice color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Optimal remote for ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote and the black/grey color combo. The remote itself is comfortable to play with and sleek. It also holds up for a long time, but I love that we can purchase warranty with it for only $20!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Dual Shock!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like so realistic with dual shock and many other features. I liked it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X-tra controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! Works just as good as the one that was included with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new Sony PS5 controller is by far the way to go. Refurbished controllers have a short life span. And the color on this one is amazing, the picture doesn't do it justice.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my son. He loves it. Says it works great and he loves the color. He hasn't had it that long so may update the review in a few months if there are any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Dualsense controllers and this one looks amazing!

    I would recommend this to a friend