Customer Ratings & Reviews

excellent product! resistant, it has a great guarantee offered by Best Buy, the Customer Service staff is fast and very friendly! I recommend their products and service to the Best Buy Family 100%

Love the item!!! great quality, great color, will definitely be buying more

Purchase it for longer days that I played a game so that I could rotate the controllers and have one charging why I was playing with the other.

Overall a great buy. Controller works great and looks good as well.

I wanted to get a newer model (not one from 2021) because these have updated software and hardware. the triggers are no longer detachable like they used to be (which i like) and this resulted in less trigger flex and better overall stability. the friction rings don’t last super long though so if you care about that be sure to buy replacements. Also in the images i superglued legos to create trigger stops in case your wondering what those are. overall though very solid product.

High-quality product, very convenient controller, white model is very versatile, suitable for everyone, I took it to play games on the computer, I was very satisfied, I advise everyone to buy!

Originally the DualShock 4 was a little petite in my adult male hands, but the dual sense is a perfect fit! The Nova pink color really pops and stands out on my tv stand. I’d highly recommend this colorway to anybody who is a fan of bright and poppy colors. The grips on my sticks are not included

I noticed these are smaller then the original controller which I Don’t mind since my hands are low key small so they’re useful. Same as original nothing different just ofc if you wanna change color tbh

Real Amazing Metallic Blue! Its a deep blue keep that in mind and it is not a light blue! The only complaint I have is they decided to only make the frontside metallic and the backside not

Ive had the controller for about a year now. The controller works great but my only issue, that doesnt effect functionality, is the right joystick is a bit stiff to start moving. The original one that came with the console has both joysticks smooth and this one has it smooth on the left and stiff on the right. It feels like it is stuck until you put enough pressure and it begins to move freely after an aubible click sound. Thought it would go away with use but it is still there.

Everyone was kind , and ready to help me find what I needed!

The best thing is best buy is good quality and good service

Buttons are smooth and easy to use. Charging port is updated to C style charger. Controller also has a mircophone and speaker so that you dont need headset. All in all good purchase

I Was waiting for this one the color is so pretty 5 star

This is in my opinion THE next generation revolution of game console. Sony did so many upgrades in this new controller, that change completely the way you interact and fell the game play. That's for sure the biggest advantage of PS5 compared with others consoles.

Controller works perfectly! Finally able to play games with my little brother after so long and having to save a couple bucks. Best buy service was exceptional making the experience easy.

Every time I get a new PlayStation 5 controller I realize how worn out my last controller was. The insurance program Best Buy offers is the best thing ever. $20 to replace the controller anytime it becomes defective is worth it everytime

I desperately needed a new controller and Best Buy was the best place to go. I bought the black controller as it fit the asthetic of my room and I’m glad I did.I’ve had it for a couple of weeks now and no problem. Thanks Best Buy!

Great controller with a nice color. Ive been waiting for this.

This controller is beyond what I expected.it works perfectly