Customer Ratings & Reviews

Controller feels great but sometimes I get random stick drift or controller drift, I'm not sure but it's weird it just bugs out for some reason.

Its the same as the white controller i like the camo.

Bought it for my grandson. He loves the color and the way it works!

Great controller I love the color I purchased it for my son and he loves it!!!

never found the PS5 but use this controller to play games on computer and its great

It is very good with the adaptive triggers but gets stick drift easily

I ordered an excellent condition open box controller. According to the website that means new condition, in the original box, and everything included. I did not receive that! I received a loose controller in a shipping box. I asked my son and he didn't care about the box and owners manual as long as the control worked well. It did not! Right away he noticed stick drift. I told him to play with it for a while and it might clear up...nope! So I contacted customer service. They ordered a replacement for me free of charge and I was to mail the faulty one back. When I went to print the label to return I saw an email stating the order had been cancelled. Upon reading the email it stated it was cancelled because there was none in stock. (Why was he able to place the order then?) I again contacted customer service. I got the run around and poor English from the rep and her supervisor. The supervisor promised if I placed a new order of the exact item and color that they would do a price adjustment to reflect what I originally paid. She also told me I had already been issued a refund for the original order. But the whole time I'm being told the replacement was cancelled because there weren't any in stock currently. So how am I supposed to order a product that they're saying is unavailable? I again ask for a supervisor. He proceeds to tell me that they cannot give the price adjustment or do anything for me except advise me to return or bring to a store. I'm 150 miles from the nearest Best Buy. Just ridiculous! If they would have sent me the correct item to begin with this all could have been avoided. I wasted 3 hours conversing with customer service about this and got nothing but the run around and false promises. I have never had worse customer service! I expected more of Best Buy!! Run the other way and don't look back!!

I got this controller as a gift for my boyfriend and he loved it ! Nice color ..

Its a PS5 controller so what can i say. I wanted a camo color but there wasnt any available and i had some best buy points so i got my second choice.. but its a nice red

Is great product my said is much better to use and Ready to buy another one

Works great and very many to choose from. All colors to choose from as well.

Purple is great. Controller works as expected, but more purple.

Great design, but the only thing I dislike is that I am unable to connect via bluetooth on pc.

Awesome controller at an awesome price love the color

Our 4th PS5 controller. Working on collecting them in every color!

Works as expected. Good weight.. Good feedback and speaker. Very sharp and unique color.

Good to go easy to use I would recommend it to anyone

When I saw this I fell in love thank you again and Best Buy always looking out for me..

I love the new colors Sony has come out with. Not a big fan of the white.

Love the color and texture great ps5 controller I recommend