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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46674 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1808 Showing 36,141-36,160 of 46,674 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best controller on the market regardless of console. Sony really hit it out of the park with the Dualsense. Play astrobots and you’ll see what I’m talking about. Just amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good Color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the color is amazingly good. very nice purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control. I have had no issues in the last 6 months. does what it is supposed to do.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color bought to replace a new one that had terrible drift

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A little too Purple & FedEx headaches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is nice, but I didn’t really care for the purple joysticks and under-area; they’d have been better black or blue in my opinion. Otherwise, the controller has that Chroma look that stands out nicely against standard controllers. It didn’t show fingerprints after being held like I was worried about, so that’s a plus. My real issue, however, is with the hassle I had with its purchase and delivery and the reasoning behind the 2 stars. The Best Buy website said that the controller was in stock at my local store, so I drove down, waited 45 minutes for someone to open the locked case that held all of the controllers, and then was told that they must have been stolen because he couldn’t find them. So I had to order it online. When ordering the controller, the site said that it would be delivered in 2 days. No big deal. However, they use FedeX. On day 2 it said it was out for delivery and had shipped 45 minutes from my home. On day 3 it was 2 states over and, yet again, out for delivery. Day 4 it was delayed. On day 9 it finally arrived. So, just don’t expect your purchase to arrive on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This colorway tough!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color scheme. Can't go wrong with anyone of them truthfully this just stood out and works great.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Back up for Drifting controller.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a backup controller as mine just got drift this month, looking to get in touch with Sony and Playstatyion to get a new one send out as it is not even a year old. Saying that I do not think this model was tested enough for the long run and drift is still an issue in PS5 and DuelSense

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color rely pops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color the price was perfect. Feels really good in my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Playstation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 controller works just fine thank you best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy more expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep returning because joy stick keeps breaking after a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grey Camo dual sense 5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller , matte soft toach feel for those sweaty hands while playing . A must buy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting a colored controller but trust me when I say it was one of the best purchases I’ve ever made!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Playstation 5 Wireless Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the color is easy to disntiguish and the controller is used alot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller color did not matter. I got an additional one because i can charge one while i use the orher + only cost me i think $50

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A squeaky mess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time with this color DualSense controller. However, I have had many of the controllers since the PS5 came out as these seem to break down every 5 to 6 months about. I do love the color of this one however I have a major complaint about noise. The trigger buttons squeak like little mice. So when I play the game grounded and am fighting a horde in it the constant button pressing makes it sound like I have an infestation of mice running around. It is extremely noisy and I keep hoping it stops with use but so far no luck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best looking controller I have ever had and it worked for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice controller! love the camo color! Will purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally 100% match to the OEM controller. Fits nicely in your hands. Also like the smooth action with the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for the Ps5 my kid can play with friends

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller just has issues after few months with drifting

    No, I would not recommend this to a friend