Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 46073 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 46,061 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 controller is absolutely fantastic. Right out of the box, it feels premium and well-built, with a comfortable grip that makes long gaming sessions easy and enjoyable. The buttons are super responsive, the analog sticks are smooth and precise, and the triggers feel amazing—especially with adaptive trigger support in PS5 games. The haptic feedback really takes gameplay to the next level and makes everything feel more immersive, whether you’re racing, shooting, or exploring. Battery life has also been solid, lasting through multiple sessions without constantly needing to recharge. Overall, this controller performs exactly as expected (and more) and is a perfect replacement or extra controller for any PS5 owner. I’m very happy with this purchase and would highly recommend it to anyone looking for quality and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best color

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing control. The best price when I compare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color all black out

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess its cool, all black out i would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 CONTROLLER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory ! Way stronger than previously console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use and really dynamic!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price and the time it was waited for to own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gray, camo, Sony PS5 controller handles perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Feel

    Rated 5 out of 5 stars

    Game-Changer in Every Way – PS5 Wireless Controlle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense wireless controller completely exceeded my expectations. The design is sleek, comfortable, and feels incredibly premium in hand. What truly sets it apart, though, are the advanced features—like adaptive triggers and haptic feedback—which take the gaming experience to a whole new level. You can actually feel different surfaces or tension when drawing a bow or accelerating in a racing game. It’s immersive, responsive, and incredibly fun. The battery life is decent, and it charges quickly with a USB-C cable. Wireless connectivity is smooth and reliable, with no lag or disconnection issues. This is hands-down one of the best controllers I’ve ever used—Sony really outdid themselves. Whether you’re a casual gamer or a hardcore player, the DualSense is a must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black friday deals

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half off on black friday. Best deal around for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really great controller, it looks cool.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller seems to be having internal issues. Buttons not registering and triggers seem impossible to push down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    A big jump in build quality from the dualshock 4.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INTIAL THOUGHTS - jumping from the Dualshock3/Sixaxis to the Dualshock 4 was a big jump in design and build quality. jumping from the Dualshock 4 to the Dualsense is even a bigger jump in design and build quality. I do believe sony made a bold decision in form factor of the dualsense and it will pay off in the end. and the white color is more of an off white. it will get dirty eventually, but there will be a black variant soon i'm sure. SIZE/FEEL- I was worried from images that the dualsense was going to be too big for my hands. from my wrist to the tip of my middle finger measures 7 inches. the dualsense is just the right size to fit comfortably in my hands. think of a switch controller with thicker handles and you have yourself a dualsense. if the dualsense was any bigger, it would be too big for my hands. oh, and the weight of the dualsense is noticeably more than the dualshock 4. it's very comparable to the switch pro controller in weight. FEATURES/BUILD QUALITY - touchpad, Create button, adaptive triggers, haptic feedback, built in mic, usb-c finally, twice as long battery life to the DS4, textured grip feel on back and on joysticks is a nice touch. the "noise" of the dualsense is more quieter than the ds4. meaning, when you move the joysticks against the wall on the ds4, it makes a noticeable click sound. on the dualsense, it is very quiet and won't pick up on the mic when streaming as much. it's more of a thud sound. the triggers, L2/R2 have more weight to them when pressing them. the buttons feel close to the ds4 buttons. the create button and pause buttons are lifted instead of flush like on the ds4. so it is easier to push them. the trackpad is a trackpad....yeah. the build quality is very nice. it just feels like a premium controller. very solid and doesn't feel like it will deteriorate as fast as a ds4 might. just personally, i know lots of people like the xbox one controller, but for me, i always felt the joysticks were just a tad tall and moved to freely without any feedback. and the size of the xbox one controller is a little big for my hands. since day one, i've like the switch pro controller and the dualshock 4 controller. I would now put the dualsense above the ds4 and switch pro. I have only played mgsV on PC for a few hours, but, those few hours have felt great with the dualsense in my hands. I can't wait for what sony has for us in the coming years. god of war ragnarok, horizon, naughty dogs game, etc. the future is bright with the ps5 and the new dualsense is a first great step.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    The Best Controller Experience on Any Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller remains one of the most immersive parts of gaming on PS5. The haptic feedback and adaptive triggers genuinely add another layer of sensation that makes games feel more alive — pulling a bowstring or braking in a car actually feels different than a simple vibration. It’s sturdy, fits well in my hands, and the built-in mic is surprisingly handy for quick chats without a headset. The battery life is decent too — better than older PlayStation controllers — though I’d still charge it once or twice a week with moderate use. The Midnight Black finish looks sleek and feels solid. No major complaints here. Pros: • Immersive haptics & adaptive triggers. • Comfortable & solid build. Cons: • Battery could be a bit longer for heavy sessions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 red volcanic controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was damaged and look like someone was used it or they drop it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    DualSense Controller Review – A Game-Changer in Ev

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is hands down the most impressive controller I’ve ever used. Sony truly raised the bar with this one. The standout features are the haptic feedback and adaptive triggers. They make every game feel more immersive than ever. When driving in Gran Turismo 7, I can feel the resistance of the brake pedal, and in Astro’s Playroom, the subtle vibrations perfectly mimic different surfaces underfoot. It’s not just a gimmick—it genuinely changes how you experience games. Comfort is another huge plus. The controller has a solid yet lightweight feel, with a design that fits naturally in the hands. The textured grips add to the comfort, even during long sessions. The built-in speaker and microphone also come in handy for quick chats, and the improved touchpad is more responsive and easier to use. Battery life is solid, and charging with USB-C is fast and convenient. It’s also great that you can use the controller on PC, expanding its versatility beyond just the PS5. Overall, the DualSense is more than a controller—it’s an innovation. It doesn’t just let you play games; it makes you feel them. A must-have piece of tech that elevates the entire PlayStation experience.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cool design… bad parts

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the controller but my right trigger stopped working after only 1 month of use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool controller to pair with ps5 headset.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool looking controller. Came in new perfect condition and goes great with the camo ps5 headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Amazing PS5 Controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is excellent! The haptic feedback and adaptive triggers make games feel more immersive and realistic. It’s comfortable to hold, responsive, and has a great design. Battery life is good, and it charges quickly. Highly recommend for any PlayStation gamer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not place online delivery order!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with this at all! i ordered it in the mail and got a Jar of creatine…. so if you order, don’t. definitely pick it up!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok at first but now stick drifting , but it under warranty

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    DualSense it’s part of the experience

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of controllers over the years, but the PS5 DualSense honestly feels like a step into the future of gaming. The first thing you notice is the comfort—Sony really nailed the ergonomics. It fits naturally in my hands, even during longer sessions, and the textured grip keeps it from slipping. What really makes it stand out, though, are the adaptive triggers and haptic feedback. Pulling back a bowstring in Horizon Forbidden West or feeling the tension of a gas pedal in Gran Turismo—it’s so immersive that I catch myself grinning. It adds a whole new layer of connection to the game. Battery life is solid, though not endless—I usually get a good 10–12 hours before needing a charge. USB-C charging is quick and way more convenient than micro-USB days. And the built-in mic is surprisingly handy when I don’t want to grab my headset. All in all, the DualSense isn’t just a controller, it’s part of the experience. Once you get used to the haptics and triggers, it’s hard to go back to anything else. If you’re picking up a PS5 or even looking for a second controller, this is absolutely worth it.

    I would recommend this to a friend