Customer Ratings & Reviews

The Sony DualSense Wireless Controller for PS5 works great and feels very comfortable to hold. The buttons are responsive and the controller feels solid and well made. I like the vibration and trigger features because they make games feel more realistic. The battery lasts a decent amount of time and it charges easily with a USB-C cable. Overall, it’s a great controller and makes playing on the PS5 even more enjoyable.

Haptic Feedback That Feels Real The first time you experience haptic feedback on the DualSense, it’s honestly kind of mind-blowing. It’s not just random rumbling—it’s nuanced and precise. You can feel the difference between walking on metal, sand, or snow. It pulls you deeper into the world of the game in a way no other controller ever has. Adaptive Triggers That Respond to You This is where the DualSense really shines. The adaptive triggers (L2 and R2) can change resistance on the fly, depending on the in-game action. Drawing back a bowstring, slamming the brakes in a car, or firing a weapon—all feel distinct and responsive. It adds a layer of immersion that makes you feel the tension, literally. Built-In Mic and Speaker for Quick Access Need to jump into a party chat or send a voice message without grabbing a headset? The DualSense has you covered with a built-in microphone and speaker. It’s a small touch that adds a lot of convenience, especially in quick, casual sessions. Comfort and Design: A Big Step Up The DualSense feels amazing in your hands—slightly larger than the DualShock 4, with a more ergonomic grip and better button feedback. The textured back adds grip without feeling rough, and the layout is familiar yet refined. It’s solid, responsive, and built for long gaming sessions. Battery Life: Decent, But Not Perfect The one area that could use improvement is battery life. With all the haptics, adaptive triggers, and built-in tech, the battery can drain faster than expected, especially during intense play sessions. But it’s a fair trade-off for all the immersive features—and it charges fairly quickly via USB-C.

[Employee of bestbuy] I bought this controller and it has good responsiveness as well as battery life. I was buying it to replace my 4 year old controller which had a button that was sticking and made it hard to play. The one I bought right out of the box was having the same problem. I returned it to Best Buy for a new one no problem. My new controller is great and works as intended!

My kids love the color. Plus I don’t mind it either. The battery life on these controllers is very good. They definitely feel better than the previous models

The DualSense Wireless Controller in Midnight Black is fantastic in terms of comfort, haptics, and overall design. It feels premium, works seamlessly across PS5, PC, Mac, and mobile, and the adaptive triggers are great. However, the big downside is stick drift. It’s a recurring issue, and in my experience the average time before drift starts is around 8 months (based on 2 other identical controllers), which is unacceptable for a controller that costs $60–$70. For this price point, Sony really needs to address the durability of the analog sticks instead of treating drift like an inevitable problem. Battery life could also be better. The controller drains faster than expected, especially with haptics and adaptive triggers enabled, and it feels like it hasn’t improved much since launch. Overall, it’s a great controller held back by long‑term reliability. We deserve better build quality for the price.

The PS5 DualSense controller is easily one of the best gaming controllers I’ve ever used. Its standout feature is the adaptive triggers — the resistance changes based on in-game actions, making things like drawing a bow or pulling a trigger feel much more realistic. The haptic feedback is incredibly immersive, letting you actually feel the texture of different surfaces or the rumble of an explosion in a way that’s far more detailed than older controllers.

the controller color is nice, was a gift for my son and since he like sonic I got it and when I gave it to him he seen it as a sonic controller, works perfectly good matter in fact he likes this controller so much that stopped using his white and red controller for this one.

Only bought this to replace the original controller I received with my PS5. Did not want to spend $80 for a new controller but all troubleshooting measures to fix bad drift failed. Otherwise a good product.

More Than a Controller, Years of Great Memories I’ve been gaming for years, and throughout that time I’ve used many controllers, but the DualSense has been the one that’s stayed with me through some of my favorite gaming memories. I used to play Call of Duty competitively and spent countless hours trying to improve, win matches, and push myself to be better. Through all those late-night sessions, the DualSense never let me down. The comfort, precision, and responsiveness made it feel like a natural extension of my hands. Recently, I started using the DualSense on PC as well, and it impressed me even more. I expected it to work well, but the level of comfort and responsiveness exceeded my expectations. Even during long gaming sessions, it remains comfortable, accurate, and reliable. It has become my preferred way to play on PC because it simply feels natural and premium compared to other controllers I’ve tried. These days my gaming habits have changed. Instead of focusing only on competitive shooters, I’ve been enjoying completely different experiences, especially Forza Horizon 6 on PC. The comfort of the DualSense during long sessions is incredible, and the feedback makes every race more immersive. Whether I’m pushing for maximum speed, taking corners aggressively, or drifting through beautiful roads, the controller feels precise and connected to every movement. Even on PC, the experience feels fantastic. Some of my favorite moments aren’t even about competition. They’re the simple moments of playing FIFA with my brothers, laughing together, celebrating goals, and creating memories that will last much longer than any victory screen. That’s what makes this controller special to me. The DualSense isn’t just my favorite controller because of its technology or design. It’s because every time I pick it up and turn on my PS5—or connect it to my PC—I can forget about daily stress for a while and enjoy the games I love. It has been part of years of memories, competition, fun, and family time. For me, that’s what makes the DualSense more than a controller. It’s a part of some of my best gaming memories, and I would recommend it to anyone looking for the perfect balance of comfort, performance, and unforgettable experiences.

I have 2 ps5 controllers and I particularly love the purple color on the ps5 controller. I also like the fact that I can hook it to my laptop and use it to play any game online.

I recently purchased the ASUS ROG Zephyrus G16 from Best Buy, and I couldn’t be happier with my decision. The buying experience was smooth, with prompt delivery and secure packaging. The laptop itself is an absolute beast. It strikes the perfect balance between performance and portability. With its powerful Intel/AMD processor (depending on your config) and RTX graphics, it handles everything from AAA gaming to creative workloads like video editing and 3D rendering without breaking a sweat. What really stands out is the 16-inch QHD+ display—vibrant colors, sharp visuals, and a buttery-smooth refresh rate make it a dream for both gaming and productivity. The slim design and premium build give it a sophisticated edge, and it’s surprisingly lightweight for a gaming laptop. Thermals are well-managed, and the keyboard is comfortable for long sessions. Battery life is decent for what it packs under the hood. If you’re looking for a powerful, stylish, and well-rounded machine, the Zephyrus G16 is a top-tier choice. Hats off to Best Buy for great service and having it in stock at a competitive price!

The DualSense Wireless Controller is an excellent upgrade and feels premium right out of the box. The build quality is solid, the buttons are responsive, and the adaptive triggers and haptic feedback make a noticeable difference in gameplay, especially on PS5 titles. The Midnight Black color looks sleek and professional. I ordered it online and picked it up in store, and the process was fast and hassle-free. Everything was ready on time and well packaged. Overall, I’m very satisfied with both the controller’s performance and the purchasing experience. Highly recommended.

This controller looks very nice and feels good as well. The real appeal is the haptic feedback you get which is very sensitive and nice to experience. If you really want to experience what this controller can do play Astros play room that shows of the capabilities of this controller. No lag buttons are responsive. I have had very bad luck with PS5 controller stick drifting. After 7 months this controller has yet to have any problems. I still play the same games so I think I have a good controller. Can't guarantee your purchase will be free of stick drift. The price for this controller is expensive I would only purchase if really need it or it's on sale for 50$. This controller usually goes on sale 2 or 3 times a year July or August, November black Friday and December Christmas. Just check and see I can't guarantee the sales dates. It works great so far thankfully

The DualSense controller is hands down the best gaming controller I’ve ever used. The design feels sleek and modern, with the white finish giving it a premium look that matches perfectly with the PS5. Comfort-wise, it’s incredibly ergonomic—I can play for hours without hand fatigue. The real game-changer is the adaptive triggers and haptic feedback. They add so much immersion to gameplay, making every action—from pulling a bowstring to driving over different terrains—feel realistic and engaging. The built-in microphone and speaker are a convenient bonus, and the battery life is solid, especially considering all the advanced features packed into it. Overall, this controller elevates the gaming experience to a whole new level. If you own a PS5, the DualSense is absolutely essential. Sony really nailed it with this one!

My husband absolutely loved this as a gift. The color is beautiful and works like a charm. It keeps its charge for a good amount of time and very comfy if you are playing games for an extended amount of time.

The haptic feedback is what separates the PS5 controller from the rest. I own a Series X as well as the PS5 and the PS5 controller is just better. I will say however that the PS5 controller is more expensive and also seems to suffer from stick drift faster. Microsoft also has a built-in app to fix that issue for their console and controller.

The PS5's standard DualSense controller is praised for its immersive haptic feedback, adaptive triggers, and comfortable, substantial feel, though its battery life is a common complaint. The pro-level DualSense Edge offers customizable back paddles, trigger stops, and swappable parts for serious gamers but comes with its own battery life issues and a high price tag, with some third-party options offering better value or unique features. The biggest persistent issue across all models is potential stick drift, a common problem with analog sticks

Got this to replace a second controller as the first one started to show signs of stick drift. Love the color of this one and it works well.

I recently purchased this PS5 controller from Best Buy, and it has exceeded my expectations. The build quality is fantastic, with a comfortable grip that feels great during long gaming sessions. The haptic feedback and adaptive triggers add a new level of immersion, making gameplay more engaging. The battery life is solid, and it charges quickly. Overall, it’s a must-have for any PlayStation gamer. Highly recommend!

Good item , the best controller, beautiful color & works good