Customer Ratings & Reviews

The PlayStation DualSense controller is an absolute game-changer. From the moment I held it in my hands, I knew I was in for an extraordinary gaming experience. The combination of haptic feedback and adaptive triggers is nothing short of remarkable. The haptic feedback technology provides an unparalleled level of immersion. Whether it's feeling the subtle patter of raindrops or the intense vibrations during an action-packed battle, the DualSense elevates every moment. It's like you're not just playing the game; you're living it. The adaptive triggers add another layer of realism to gameplay. The resistance they offer can vary depending on the in-game action, creating a tactile sensation that adds depth to every interaction. It's astonishing how much this feature enhances the overall gaming experience. Not only is the DualSense technologically impressive, but it's also incredibly comfortable to hold. The design is ergonomic, fitting perfectly in my hands during long gaming sessions. The button layout is intuitive, and the touchpad is a handy addition for certain games. Additionally, the battery life is impressive, allowing for hours of gaming without constant recharging. And with its seamless wireless connectivity, I can enjoy gaming without any interruptions. In conclusion, the PlayStation DualSense controller is a true masterpiece. It sets a new standard for what a gaming controller can be. If you want to take your gaming to the next level, this controller is an absolute must-have. It's innovation at its finest, and I can't recommend it enough. 5 stars!

The DualSense’s new simple and sleek ergonomic design, improved touchpad, adaptive triggers and enhanced haptic feedback really make this controller wonderful to use for next-gen games. Sony has crafted an incredibly comfortable and snug controller to hold. Having a slightly wider size than the DualShock 4, the DualSense provides a better slip-free grip and can easily accommodate those with larger hands. The new built in microphone is actually decent and provides clear audio output for in-game party chats and can be used for everyday gaming without the need to purchase a headset although a headset would undoubtedly provide better audio clarity if needed. There is a small rectangular button beneath the speaker which allows the microphone to be easily muted as well as the speaker audio if required. I found the speaker’s audio quality to be sufficient for its usually limited uses within games. Probably the best feature of the controller is its adaptive triggers which are able to replicate senses such as the resistance from pulling a bow string or muscle tension from climbing rocks. Haptic feedback has improved as well which quickly adapts to different gaming environments. I really look forward to seeing game developers utilise these DualSense features in their upcoming games. Sony has gone for a simplistic yet captivating overall design for the DualSense. The PS button has a shiny metallic finish and allows quick access to home screen, game progress, power options, friends list, downloads and more customisable options. The ‘Share’ button from DualShock 4 has been renamed to a ‘Create’ button which essentially provides similar features to quickly share gaming footage, edit video clips, share screenshots, trophy achievements and start broadcasting. Also, the ‘Options’ button from DualShock 4 has now become the ‘Menu’ button and allows for easy access to a game or app’s setting options. The colour changing lightbar around the touchpad is quite sleek and subtle which complements the controller and the PS5’s design. It isn’t distracting to look at and displays the number of controllers connected to the PS5, in-game status, and the controller’s charging status. The touchpad itself has a very smooth surface and beautifully completes the controller’s aesthetic and has multiple game specific uses. I found the button keys to be responsive and they aren’t hard to press thus allowing easy play. The L3 and R3 keys have a ridged rubber grip on their circumference allowing for better grip and control; however I expect the rubber to degrade over a couple of years due to its quality thus I would recommend putting key grips for protection in the long run. The peripherals of the controller are the headphone jack at the bottom end to connect headphones and the USB-C input at the top end for charging the controller. During my time playing, a full charge lasted about 10 hours of continuous intensive use while up to 13 hours of casual or light use depending on the games being played. Overall I believe Sony has done an excellent job developing the DualSense controller. It is truly an impressive controller that feels and performs amazingly. The controller fits its name as it really does immerse the user in its sensory feedback which greatly defines its performance.

I recently picked up a PlayStation 5 controller from Best Buy, and it has completely transformed my gaming experience. The controller feels amazing in my hands, with perfect weight and balance, making long gaming sessions comfortable and immersive. The adaptive triggers and haptic feedback are game-changers, providing a new level of immersion that you have to experience to believe. It's responsive, with zero lag, and the built-in speaker adds another layer of depth to the gameplay. The battery life is impressive, keeping me in the game longer without constant recharging. I highly recommend this controller to anyone looking to elevate their gaming to the next level. Best Buy's service was top-notch, and I'm thrilled with my purchase! ---

Love the color, easy to pair and works well instantly.

great controller works as intended love the black color

This pink PS5 controller is everything I hoped for and more. The color is vibrant and gives my setup a fun, unique pop without sacrificing any functionality. It feels just as solid and responsive as the standard DualSense — great triggers, smooth analog sticks, and no drift or input lag. Battery life is strong, and it charges quickly. If you're looking to stand out or just want a controller that looks as good as it plays, this is a perfect pick. Love it!

Hopefully, I bought it in the block the last piece really happy for that. I love the black and I need to controls for that. I bought it to enjoy with my friends no issues and smooth to use

Here’s a short, clean Best Buy–style review: **Review:** Great controller overall. It feels comfortable in my hands and the buttons are very responsive, which makes gaming smooth and enjoyable. The vibration and trigger feedback add a nice immersive touch, and setup was quick and easy. Battery life could be a little better, but it still performs really well. Definitely worth the purchase. ⭐⭐⭐⭐⭐

The PS5 controller is hands down one of the best controllers I have ever used. It feels solid and well built in your hands, with a comfortable grip that makes long gaming sessions easy and enjoyable. The haptic feedback is a real game changer. You can actually feel differences in terrain, movement, and actions, which makes games more immersive and realistic. The adaptive triggers add another level of depth, especially in shooting and racing games where resistance changes based on what is happening in the game. Button placement is perfect and very responsive. Everything feels smooth and precise, whether you are playing fast paced action games or something more relaxed. The touchpad and built in microphone are nice bonuses and add convenience without getting in the way. Battery life is decent and charging is quick and easy. The controller also connects quickly and stays stable without any lag or disconnect issues. Overall, the PS5 controller feels like a true next generation upgrade. It is comfortable, innovative, and enhances gameplay in ways that really stand out. Definitely a must have for any PS5 owner.

Unlike other reviews on this platform, I figured I’d do a two years later review on this controller. It has was the test of time, with no major issues. The only real issue I’ve ran into is the Thumb stick caps, wearing down a bit, and some of the rubberized coating wearing down slightly on the back. I’ve used it with a PS five, steam deck, Lenovo Legion, and Now a ROG Ally X. I used to use an Xbox 360 controller back in the day for everything, but Sony’s new controller has definitely taken the cake for my go to gamepad. The Xbox controller that needed new batteries, this one still holds a very respectable charge, granted after two years of hard use I’m debating throwing a new battery in. But for the equivalent of $35 a year and having basically zero issues, it’s a very cost-effective solution for a gamer.

The Sony DualSense Wireless Controller – Midnight Black is easily one of the best controllers I’ve used. The all-black design looks super clean and gives the PS5 a more sleek, premium vibe compared to the standard white controller. It feels solid in your hands, and the textured grip makes it comfortable for long gaming sessions.

Great controller and really cool color. I bought because I needed the controller that was designed to play FF7 Rebirth. Runs amazing on this game and so far, most other Steam PC game that also require a controller.

Well made, not too heavy controller. Great job Sony you did it again.

Great control, and color! Works well and has lasted a long time now.

Very nice color great battery life overall a really good remote.

I was going to buy a second hand controller for maybe $25 less, but I am glad I got it at BestBuy. With the protection I am guaranteed if anything goes wrong I can get it fixed. Controller feels amazing and the all black look is so nice.

The controller feels very comfortable in hand and the build quality is excellent. The haptic feedback and adaptive triggers really add to the gaming experience and make games more immersive. Buttons are responsive and setup was instant. The only downside is that the battery life could be better, as it needs recharging more often than expected. Overall, it’s a very solid controller and a great addition for PS5 gaming.

My favorite color and ps5 controller! If you like blue this controller is for you!

The PS5 DualSense controller feels comfortable and responsive, with immersive haptic feedback and adaptive triggers that make gameplay more engaging and realistic.

The color is beautiful and works just as I would’ve imagined.