Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 48778 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 48,778 reviews
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice colors

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller! The cobalt blue color is vibrant and stunning, and the build quality feels incredibly durable. It’s perfect for long gaming sessions. Highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color scheme is absolutely stunning, so far this controller has been such a great use and haven’t had any problems, best buy made it super easy an simple through purchasing online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and good grip. Easy to install. Great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design and ability of the new ps5 controller. I used it on pc and all the haptic control and everything worked just as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Second Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I have pretty big hands and some controllers feel small. This one feels perfect and the haptic features are great. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Not red

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the photo is rather accurate but red is not a good name for this. I believe most people would consider it a shad of pink. BUT I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller is flawless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 controller is flawless—smooth, responsive, solid.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is great and has out-lasted my others. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Cobalt Blue Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and feel. THE perfect controller !

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the privilege of using the PS5 controller, and I am absolutely blown away by the incredible gaming experience it delivers. From its innovative design to its advanced features, the PS5 controller truly sets a new standard for gaming peripherals. Without a doubt, this controller deserves a resounding 10/10 rating for its exceptional qualities.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and love my sony products. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect execution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was right, service was fast all I can ask for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oh Yas

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller controls the games! Soooooooooooooo awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It synced up to the unit immediately. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Honest Review

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for maybe a month and the R2 trigger spring broke inside. Sent out to SONY and they fixed it for the shipping charge which was like $8 for me - but it also took altogether ~2 weeks to get the controller back after sending it out. In concept I really liked the design with the mini embossed XOTS symbols on the back, but my hands sweat when i play for long periods of time and I have to constantly clean this controller because the oils from my hands + sweat leave grime in the back of the controller, kinda gross (doesnt help that the controller is white - wouldve preferred black) Another issue I have with the controller is that because of its "sharp" ends compared to the ps4 controllers and me having big hands, my pinky fingers rest on this weird sharp edge between the black and white part and is annoying when playing shooters. Didn't realize until now that I squeeze the controller when playing shooters lol. Adaptive triggers are cool and otherwise functions like a ps4 controller in every other way. I really like the mute button, more helpful than i thought it was gonna be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller I've used

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my PC. It only works with steam for now, but that's not the controllers fault. I also can't speak to the new rumble or adaptive triggers. But those things considered, this has been the best controller I've ever used. Coming from Xbox, it feels very similar to the Xbox controller. It's very comfortable. It has the same level of technology as the Nintendo switch pro controller. It has the same level of quality as the dualshock 4. The looks are kind of devisive but I really like how it looks. There are also skins coming out for it for customization.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is bright and blue. The button symbols are a little darker, which i like

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and easy to handle and looks very cool. My friend likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Fan!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller. This is my 4th PS5 controller in 3 years and I wouldn’t say I’m a heavy gamer. Sony has a drift issue. I would def buy the geek squad protection.i stopped short of giving it 5 stars because of The drift issues.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the grip and design on this controller, this is by far my favorite, maybe if its possible you have different color controller options later on.

    I would recommend this to a friend