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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 49483 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 49,483 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love The Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller love the color and now I have the whole collection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works phenomenally, glad Sony is improving product quailty in the twilight years of PS5. Has me hyped for PS6 quality control!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 DualSense Wireless Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase, love the color and the easy to use it. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus was a Christmas gift for our son and he loves it! Great color and quality!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Love the Color!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and feel of these new joysticks. Definitely a big improvement from the PS4!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels much nicer than the DualShock 4. It’s bigger, so it will also be a nice change for people with bigger hands. The textured back of the controller has nice implemented details for Sony fans. If you look close enough, it is composed of the face buttons. The shoulder buttons also protrude more than the DualShock 4. The triggers at stock have a very nice smooth pull with some resistance. It will be nice to see how some games utilize the adaptive triggers. The PS button is now the logo from PlayStation 1 instead of a circle which also works as a nice translation to P5 if you really want to get poetically crazy. The touchpad has a little more resistance because the way the surface is treated. Instead of a silky smooth matte surface like the DS4, this one seems like it’s just a matte surface without the silk. The face buttons all have a super nice soft, but tactile press. Design wise, the controller is creatively constructed. I think a lot of thought has been put into the design than people would like to think and it deserves critique. The white portions of the controller protrude about 1/32” higher than the black striping. At first, I thought I would be able to feel what seems like annoying transitions between the two colors, but surprisingly, the white acts as a literal translation of where your hands will be when you hold the controller. It’s very diagrammatic; kind of like architecture that is designed in a way that when looked at, you can already understand the purpose of what the architect intended with material choices and geometric decisions.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color 10/10 ! You guys should buy this colors!! Look amazing

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The best decision I made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black color on the controller looks amazing and sleek and was a must have the moment I saw it in store. I of course purchased warranty with it as well which was an amazing choice as geek squad was very helpful with the process would 100% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a nice weight to it and feels good in my hands. Love the haptic feedback and I'm really excited to see how upcoming games take advantage of it. The game that comes pre-installed on the PS5 (Astro's Playroom) is a nice intro to this controller's capabilities as well as a fun platformer in its own right. I also like how the the controller is very customizable - haptic and vibration levels, lights, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has better grip and different colors to choose from awesome controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Good deal. Better than buying a brand new controller full price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote control. I got it as a replacement item.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 5 out of 5 stars

    Best controller i got

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I'm not connecting it until the game comes out, but from the feel of it. It's amazing, the symbiotic tendons add texture to the experience of holding the controller, and I love it already, it goes beyond face value with Spider-Man and venom aesthetics.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Love the new colors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and feel of this controller. 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just like original

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s original control, very easy to activate. Plug and play. Great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking Sony PlayStation five dual sense remote controller definitely feels soft in your hands. Easy to play anna, Manuel I wanted to connect to five different things like my iPhone my computer and my video games on my Apple TV to play the arcade games. Definitely recommend this remote on Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great but has issues

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller does feel nice in the hands, no input delay at all. The only issue i have is the lifespan on the sticks sensors. Mine went out within the year of having it. And if you dont have a warranty you will be out another 80-90 bucks just to get a new controller. And this isnt the first controller ive had that the sticks sensor gave out and caused stick drift. I feel its an intentional flaw since even the second gen of controllers still have the same issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Red controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! It’s not as bright as the picture which is a good thing! Really easy to use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Dedicated to my brother

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color. Reason I chose red is because my brother died, and his name was red. So I buy everything in red now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unique Color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on this controller is one of the best in my opinion. Super unique! I would definitely by the warranty on it though because after a year or two the controllers due tend to get stick drift.

    I would recommend this to a friend