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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4162 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,162 reviews
  • Rated 4 out of 5 stars

    Nice color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works nice looks nice easy to pair with ps5 you should buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller stopped working after 4 months and I was using it lightly. It was a secondary controller for if my original one died while I was playing. Waste of money. It won't charge wirelessly or wired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy the Blue one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one has issues even for being Brand New it had drifting issues replaced the controller for the same one same issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blue controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in less then a year. Would never buy again thank you

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Analog stick has already gone out. Need a replacement

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just waiting for an aftermarket controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I've purchased after the original and the first purchased one developed serious drift issues. I'm betting thisa one will have the same fate after a couple months of play time. Google it. I believe there is a class action suit against Sony for this since its so prevalent. There are plenty of video's and write-ups on how to fix the drift issue but all have proven to be temporary and not perminent, at least for me. I'm certainly not going to take it apart and clean the potentiometers as some suggest, shouldn't have to. I'm hoping that another company will step up with an aftermarket compatible controller soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after 2 weeks. It always happens with devices that are not bought with PS consoles. It happened with my previous PS4 device that I bought from you and it is happening with the new PS5 now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery and VERY noisy rattling when vibrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really disappointed with the quality of this controller, the battery lasts noticeably less time than my other dualsenses and has a terrible rattling noise coming from it when it is vibrating from game play.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Way too sloopy and sensetive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensitivity was way too high and it seema way too sloppy, slimy for FPS. Imho I do have older versions of the PS controlles that i prefer better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unprofessional Supervisors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not working. Next day took it to same shop but supervisors refused to exchange or refund. It is better it online where your refund is confirmed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy color control buy white

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color controllers suck brought 2 on the same day and 19 days later both stop working on the same day buttons stop working never drop them at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad review controller was stuck the button circle u gotta press it hard so it could work and happen when first time I used it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but not the worst L buttons extremely stiff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work so had to return it idk if I will buy anything open box sale again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my son loves it very much . great prices

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommend get steak directions error doesn’t last more than one month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delayed package.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s unacceptable I was supposed to been have my controller I love bestbuy but this just makes me second think everything.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Drift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a used one that said “Like New” but it has serioussss controller drift. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware for used/returned controllers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to return because it was clearly used and had finger smudges on controller already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Auxiliary port, not working,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my controller and my auxiliary port was not working. I was so discouraged I didn’t even take it back to the store.

    No, I would not recommend this to a friend