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Customer reviews

Rating 4.8 out of 5 stars with 49708 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the product's color options, reliable overall performance, and sleek design, appreciating its comfortable feel, solid battery life, and fun haptic feedback. The excellent controller and easy grip are also frequently praised. However, prominent stick drift and the high price are significant drawbacks, with some users also noting concerns about its increased size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 49,708 reviews
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    A Game-Changing Experience with the Sony PlayStat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 controller, also known as the DualSense controller, is a revolutionary piece of gaming hardware that has significantly enhanced my gaming experience. The controller’s ergonomic design fits comfortably in my hands, allowing for extended gaming sessions without any discomfort. One of the standout features of the PS5 controller is its adaptive triggers. They add a whole new level of immersion by providing tactile feedback that accurately simulates various in-game actions. Whether it’s drawing a bowstring or revving a car engine, the triggers adapt to deliver a realistic and immersive experience. The built-in microphone and speaker are excellent additions, allowing for quick and easy in-game chats. The Create button is a welcome upgrade from the previous Share button, offering more ways to capture and share my favorite gaming moments. The haptic feedback technology in the DualSense controller is truly next-level. It provides nuanced vibrations that vary with the on-screen action, making the gaming experience more engaging and immersive. The battery life is also commendable, lasting for long gaming sessions without needing a recharge. The controller also supports USB-C charging, which is a great modern touch. In conclusion, the Sony PlayStation 5 controller is a game-changer. It’s not just a controller, but a gateway to a more immersive and interactive gaming experience. I would highly recommend it to any gaming enthusiast out there. It’s truly a testament to Sony’s commitment to innovation and enhancing the gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Very good I recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavier and a little different feel then a DualShock 4 but it feels so much better in my opinion the black is sleek and looks good. My only complaint is that as someone with super sweaty hands I can’t help but feel that the ps5 controller makes my hands sweat a lot more then a ps4 one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Excellent build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with excellent build quality. The buttons are responsive, and the adaptive triggers make gameplay more immersive. Very comfortable to hold even during long gaming sessions. Battery life is decent, and the vibration feedback adds to the experience. Overall, a solid and reliable controller for PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    My honest review on the DualSense PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the DualSense PS5 controller from Best Buy, and I couldn't be happier with my decision. From the moment I unboxed it, I was impressed by its sleek design and comfortable grip. The adaptive triggers and haptic feedback technology truly elevate the gaming experience, immersing me in every moment of gameplay. The controller's built-in microphone and speaker add an extra layer of immersion, allowing for seamless communication with friends during online gaming sessions. The battery life is impressive, lasting for hours on end without needing a recharge. One of the standout features for me is the Create button, which makes it easy to capture and share epic gaming moments with just a press. Whether I'm exploring vast open worlds or engaging in intense multiplayer battles, the DualSense controller delivers precision and responsiveness that enhances every gaming session. Overall, I highly recommend the DualSense PS5 controller to any PlayStation 5 owner looking to take their gaming experience to the next level. With its innovative features and comfortable design, it's a must-have accessory for any serious gamer. I must say I was also impressed with the stress free online purchasing process and the timely delivery of the product by Best Buy, it is really commendable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Love the variety

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the controller design and with this color variety is awesome, really gives an excellent look besides that it works beautifully, had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great Controller and Feels Premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and responsive controller. The buttons feel great, the design looks amazing, and it works perfectly with the PS5. Battery life is decent and overall it feels premium.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Stylish Power

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The Sony PlayStation 5 DualSense Wireless Controller in Gray Camouflage is a masterpiece for gamers who want style and performance in one package. The gray camouflage design is sleek and bold, standing out as a fresh take on the standard controller. It’s not just about looks—this controller delivers an incredible gaming experience. From the moment you pick it up, the ergonomic design feels perfectly balanced, and the textured grip enhances comfort during long gaming sessions. The haptic feedback and adaptive triggers truly immerse you in the gameplay, whether you’re exploring vast worlds or battling intense enemies. This controller doesn’t just meet expectations—it redefines them. If you’re looking to level up your gaming setup with a controller that’s both functional and stunning, this is the one to get. Highly recommended for every PS5 enthusiast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ A Masterpiece in My Hands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sterling Silver DualSense Shines Inside and Out From the moment I unboxed the Sterling Silver DualSense, I knew Sony had elevated more than just a controller — they’d elevated the experience. The finish is absolutely stunning: sleek, reflective, and elegant without being flashy. It’s the perfect blend of futuristic design and premium craftsmanship. But this controller isn’t just about looks. The performance is flawless. The adaptive triggers feel incredibly immersive — every pull of the trigger in Call of Duty delivers realistic tension that draws you deeper into the game. The haptic feedback is still unmatched, translating subtle in-game details into physical sensations that you can actually feel. Every vibration feels intentional, not just noise. Comfort-wise, it’s perfect for long sessions. The texture on the grips keeps it secure without being abrasive, and the weight balance feels natural — like it’s molded just for your hands. Even after hours of gaming, there’s zero fatigue. The Sterling Silver edition is more than just a color; it’s a statement. It feels like luxury and performance fused together — something special that makes your setup stand out. If controllers could win awards for design and feel, this one deserves the trophy. Bottom line: Sony’s DualSense in Sterling Silver is the definition of next-gen elegance — a true collector’s piece that performs as beautifully as it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    A Game-Changing Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation DualSense controller is an absolute game-changer. From the moment I held it in my hands, I knew I was in for an extraordinary gaming experience. The combination of haptic feedback and adaptive triggers is nothing short of remarkable. The haptic feedback technology provides an unparalleled level of immersion. Whether it's feeling the subtle patter of raindrops or the intense vibrations during an action-packed battle, the DualSense elevates every moment. It's like you're not just playing the game; you're living it. The adaptive triggers add another layer of realism to gameplay. The resistance they offer can vary depending on the in-game action, creating a tactile sensation that adds depth to every interaction. It's astonishing how much this feature enhances the overall gaming experience. Not only is the DualSense technologically impressive, but it's also incredibly comfortable to hold. The design is ergonomic, fitting perfectly in my hands during long gaming sessions. The button layout is intuitive, and the touchpad is a handy addition for certain games. Additionally, the battery life is impressive, allowing for hours of gaming without constant recharging. And with its seamless wireless connectivity, I can enjoy gaming without any interruptions. In conclusion, the PlayStation DualSense controller is a true masterpiece. It sets a new standard for what a gaming controller can be. If you want to take your gaming to the next level, this controller is an absolute must-have. It's innovation at its finest, and I can't recommend it enough. 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel, Overall performance

    Rated 5 out of 5 stars

    Smooth and pretty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, we’ve had it over a year and still works and looks great. Smooth feeling, battery lasts a long time. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Smooth, Stylish, and Super Responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller! The Galactic Purple color looks even better in person it’s vibrant, bold, and really stands out. The DualSense features are top notch the adaptive triggers and haptic feedback make every game feel more immersive. It connects easily to my PS5 and the battery life has been solid so far. Definitely worth it if you want both performance and style.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Best control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and the color are amazing my son loved it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Next-level gaming and awesome service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a PS5 DualSense controller from Best Buy, and it totally changed my gaming experience. The haptic feedback and adaptive triggers make every game feel more real — it’s like you’re actually in the action. The design is super comfortable, and the battery life is solid. Best Buy made the whole process easy and smooth. The staff was helpful, answered my questions, and the product arrived fast and in perfect condition. Highly recommend both the controller and shopping at Best Buy — unbeatable combo for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is bold and bright works great for gaming good life with full charge. Will be getting more of this controller in different colors.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Midnight Black DualSense controller for a while now, and overall I’m really impressed with it. First off, the design looks amazing. The all-black finish gives it a much cleaner and more premium feel compared to the standard white controller. It also hides dirt and wear better, which is a nice bonus if you play a lot. Performance-wise, it’s exactly what you’d expect from a DualSense. The adaptive triggers and haptic feedback are still the standout features—they make games feel more immersive, especially in titles that really take advantage of them. The controller feels comfortable in hand even during long gaming sessions, and the build quality feels solid. Battery life is decent, though not perfect. I usually get several hours of playtime before needing to recharge, which is fine but could definitely be better. My only real downside is that, like other DualSense controllers, it can be a bit pricey, and long-term durability (like stick drift) is something to keep an eye on. Overall, if you’re looking for a sleek-looking controller with great features and solid performance, the Midnight Black DualSense is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks amazing and feels great in hand. It works perfectly with my PS5 and the battery life is solid. Definitely a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    Cool Color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in hand & color stands out. Very durable and so far battery life seems to be pretty long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller (DualSense) is amazing! It feels comfortable in hand, the adaptive triggers and haptic feedback make games more immersive, and the battery life is solid. It’s a big step up from previous controllers—smooth, responsive, and a must-have for PS5 gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid, reliable, and fun to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job and very well, I might add. I'm usually an Xbox kind of guy, I needed a controller that was Bluetooth capable for some PC games. My old Xbox elite controller (gen 1) isn't Bluetooth capable and had major stick drift. While this controller lacks customization and extra paddles, it makes up for it in being reliable, comfortable in my hands, and the blue color is absolutely beautiful and blends well with my all white/light blue set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Stylish and Responsive Controller for an Enhanced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 DualSense Wireless Controller in Cobalt Blue is both visually stunning and functionally impressive. The vibrant Cobalt Blue finish gives it a bold and unique appearance that stands out among other controllers. The haptic feedback and adaptive triggers are game-changing, delivering an immersive gaming experience by making every action feel tactile and responsive. The ergonomic design ensures comfort during long gaming sessions, and the button layout feels intuitive and precise. Battery life is solid, lasting multiple hours on a single charge, and it pairs seamlessly with the PS5 console. Overall, this controller is a perfect combination of aesthetics, innovation, and functionality—a must-have for gamers who want the best.

    I would recommend this to a friend