Customer Ratings & Reviews

Superb design and stunning performance, very comfortable and handy, and once charged, it lasts a long time. Overall I am very satisfied although I waited a long time to buy one like this

I’m very happy with the Midnight Black DualSense controller. It feels great in the hands, super responsive, and works flawlessly with my PS5. I also really like the color—it’s sleek, modern, and a nice change from the standard white. What made the experience even better was that Best Buy accepted my previous controller as a trade-in, which helped reduce the cost. The process was smooth and definitely worth it. Overall, I’m very satisfied with the product and the service.

Great controller and easy to use love ps5. Always will recommend

nice design for any play station fanatic. GREAT COLOR

Fire design, sleek and hard to find in the dark. But feels good

absolutely stunning color works awesome great price and quality

Great Product!! We bought this cause the old one was starting to drift. Let’s see how long this one lasts and then I’ll update the review

The new gen controllers perform very well compared to the original one that came out at launch. Buttons are more responsive and so far no stick drift. The sticks feel much more sturdy when i compare the feel the my old controller. So conclusion, if your dualshock 5 controllers are dealing with stick drift or any button fatigue then you need to upgrade. They arent just releasing the same controller Sony keeps updating it based off our response and these new chroma colors are very nice not too much not too little just the right amount of color and shine.

Amazing!!!!! Great controller and Zip made it easier on me by offering a payment plan. Very pleased with the product and service. Will definitely be back!!!!

Upon arriving, I explained that my controller wasn’t working and that I had warranty, and the staff went above and beyond to make sure that I got something that was working, and that I was comfortable with. I really loved how they kept apologizing for the inconvenience of not having a certain controller in stock so they made it work

Great controller! Price was great and I was able to use my Best Buy points to purchase!

Very comfortable controller, Have played for hours at times with it and have never had any discomfort. The battery can last you for hours without a problem and would recommend overall it is great.

I have been playing games all my life and this has to be hands down the most comfortable controller I have ever had. Feels like my hands were mad to hold this. The controllers for the XBOX 360, Nintendo Gamecube and N64 were all pretty comfortable, but this one is light years ahead of everything. Love the blue color. The haptic feedback/adaptive triggers make you feel like you are actually in the game. Battery life is great, I have played multiple games for for many hours before needing a recharge. A must buy!

great controller battery lasts 8+ hrs and the color really pops. I love it, one of my best controller purchases I have bought in a long time

Great customer service. Controller works awesome. Open box item. Like new

Great controller! Great value for the money and really neat design.

I love how it looks and feels. Solid pick for the color couldnt ask for more.

Works perfectly and color doesnt fade the color after months of use

Excellent controller and good shape i have no problem with it and the customer service was 10/10.

This controller is awesome,I love the matte black finish and the subtle upgrades made to the new design and features.Best Buy and their staff were extremely helpful and friendly in helping me out with this purchase.They are my go to for electronics.