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Customer Ratings & Reviews

$64.49
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The comparable value is $74.99

Customer reviews

Rating 4.8 out of 5 stars with 49406 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 528 Showing 10,541-10,560 of 49,399 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, easy to use and perfect for our gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, my Son is enjoying it, I thought it was a little expensive at first but realize later that its a great value worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an official controller, so not much to say. It works just like the one that came with your PS5, but in a nifty alternate color.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller and feels great! Haptic feedback is very cool on PS5. Can’t wait to see more games use it! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The longer handles of the DualSense make it much more comfortable to hold versus the DualShocks of the past. The handles are thinner and somewhat angled in the back, which makes it feel like you have a better grip on the controller. The haptic feedback and adaptive triggers are a pleasant surprise; I initially thought it was just going to be a gimmick but it does provide a nice a sense of immersion to the on-screen action. Hopefully game developers will continue to take advantage of this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Successful Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My God daughter loves the color and says it works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it shimmers in the light, other than that its just your ordinary ps5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Best Buy controller Warranty!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black PS5 controllers!! I have a PS5 and all three of my children do as well. This one was a purchase for my youngest, who is autistic, and plays all day every day. I have never personally had to replace one for myself but about every 6 months will have to replace one for that kiddo because of stick drift. BUY YHE WARRANTY! Best Buy stands behind it and replacement is NO hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller surface feels smooth, so it's good to hold in your hand. But the Haptic feedback on the PS5 controller is the real game-changer. I didn't think it would matter that much, but after playing Returnal I realized how big of a difference that could make to the playing experience. It's not just the "old-school rumble" of PS4 controllers. The rumble works in different intensities and BPMs, so it helps to match whatever's going on the screen at any given moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson! He loves it! Better hand grip and useful at winning games compared to some other controllers. Thanks Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift
    Best Buy Employee

    Rated 5 out of 5 stars

    Works great so far

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So far its been a few weeks and no stick drift yet

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color on this one, reminds me of the old DualShock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with iPad and my Tesla! This one was refurbished but you can’t tell the difference. It seems brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-Level Gaming Experience!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this controller truly feels “next-gen” and adds a whole new layer of realism to gameplay. Highly recommended for any PS5 owner!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase This Year!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the controller that came with the PS5 when I bought it. I LOVE IT!!!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Backup controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a backup controller since one of my controller's developed stick drift (that makes the second one that has gone bad). I considered going with the DualSense Edge since it has replaceable modules, but for the price, I could buy almost 3 regular controllers. So far, this controller is doing exactly what it's supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 pro control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love the color of control. It is very beautiful, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immersive Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haptic feedback on the DualSense controller blew me away the first time I used it. The adaptive L and R triggers really help getting you immersed in the game. Driving games are really interesting to play since you actually feel resistance on the L2 button when you are applying the brakes. Can you use a PS4 controller with your PS5? Technically yes, but why would you want to do that when you have this?!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves the color and the feel of the controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If you need it, buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation controller. Works like it's suppossed to

    I would recommend this to a friend