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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 49548 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the product's vibrant color options, sleek design, and comfortable feel, along with its reliable overall performance, solid battery life, and engaging haptic feedback. However, a significant concern for many users is the prominent stick drift, while some also find the product to be pricey and note its increased size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 49,547 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good if not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color but the longevity of these controllers are questionable. Within a year i had to replace two of them as they stopped working.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Durability issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive price tag for a very fragile product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Red color is too dark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The red in the right side is a "dark wine red" NOT a "bright red" color as shown in trailers and in the box's photo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    DualSense Camo

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I took the DualSense camo I knew it wasn't just another control, but an extension of the gaming experience. The camouflage finish is not just an aesthetic detail: it conveys personality, combines style and visual aggressiveness, and gives it that unique touch that distinguishes it from any other standard control. In terms of functionality, the DualSense camo maintains all the features that make the DualSense one of the best controls today: • Adaptive triggers that respond with realistic tension, especially in shooters and adventure games. • Immersive haptic response, which allows you to feel every step, every shot and every terrain as if you were inside the game. • Superior ergonomics, ideal for long sessions without hand fatigue. • Texture in the back that improves the grip, which is very appreciated when the adrenaline rises in competitive games. The camo design not only looks good in the setup, it also feels distinctive and personalized, like a control designed for someone who takes the game seriously, but appreciates the style as much as the performance. ✅ What I like the most: its comfort, the precision in every movement and how the adaptive triggers elevate any game. ❌ The only thing to consider: the battery could last a little longer in extended sessions due to the power of haptic feedback. In conclusion: the DualSense camo is not just a control, it is part of the experience. Perfect for those looking for performance with style, and want to feel every game to the fullest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slow charging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ps5 controller... what more can I say? Charges slow though even with a fast charging cord.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is fraud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought on Oct 20 this and the drift was bad in less than a month. I used my former controller for two years before I bought this. I haven’t even made the first payment and the controller is alredy damaged. This is fraud by BestBuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Controller on the Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't played with a worse controller in my entire life. At first it was great it worked great and felt great. Not even a month into ownership the left analog stick has a teribble drift that doesn't go away. I've reset it multiple times, I tried blowing it out with a keyboard cleaner, I tried to recalibrate the controller to see if it would fix it. Nothing. I'm a PC player so the lack of PS4 controllers forced me to purchase a PS5 controller. This is the most expensive piece of garbage I've ever experienced. The price you ppay is not worth the value you recieve.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller!! Got it during the Black Friday sales and I had to purchased. Got 3 controls in different colors since I have 3 boys. Surround sound with the built in speak is awesome. Highly Recommend ... 10/10!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller!! Got it during the Black Friday sales and I had to purchased. Got 3 controls in different colors since I have 3 boys. Surround sound with the built in speak is awesome. Highly Recommend ... 10/10!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right analog stick has developed a wander. Could be from a drop but never happened on a ps4 with similar drops. More pink than red

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but has a glitch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but has its glitch, after about 4 months the analog stick starts to stick so it throws off the aligning in the video game.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted very little almost new. It has drift alredy. I don’t recommended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY IS THE WORSE!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the controller just Best Buy. Ordered one for black Friday deal. The item never came, just an empty box that wasn't even sealed properly(PIC attached). Spoke with customer service and was told replacement on the way. 8 days later come to find they cancelled the replacement and order because they couldn't honor the Black Friday price. Waste of time!! Should of order from Amazon. I can see why they're going out of business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Art And Magic Of Technolgy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing controller!! ... I saw this on sale the week of black friday ... I Immediately purchased it. It's so comfortable in the hands as I play games with it. Highly Recommend ... 10/10!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Second controller to not last over 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my 1st controller since the day after PS5 came out. By February 9, 2021 i was buying a second controller because the first controller analog sticks reached max drift. At first it was come and go, so i was thinking it was a software problem. Controller reset even seemed to reset the controller back to minimal drift, but only the 1st time i tried it. Now my second controller is drifting more everyday. Im debating should i buy a 3rd one today (5/25/21) because i need it. Ps4 controllers maybe have same PS5 analogs but they never go out from drift this fast being clean & not dropped. I may just check into sending it back with the warranty.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller I purchased brand new had stick drift 2 weeks after purchasing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool colour and perfect for local multiplayer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second controller for my ps5, got this one on black friday sale with open box for 40+tax. Was in perfect condition and has geld up well through multiple play sessions.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Warranty

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok at first but now stick drifting , but it under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony-PlayStation 5-Dualsense Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good wireless control for your ps5 you can play the same way than the other one and you can switched when your wireless controller is low in charged it is very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back in Black

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the Dualsense controller, but with black on black. It has all the features of the original white Dualsense controller including the headphone jack charging via USB-C.

    I would recommend this to a friend